Job Description

Job Details

Job Title:
MANAGER, CLINICAL SERVICES, FT



Posted Date:
2025-08-19
Closing Date:
2025-08-25
Functional Discipline:
EMERGENCY

VACANCY DETAILS

VACANCY NUMBER: 0000041359EF



JOB TITLE: MANAGER, CLINICAL SERVICES, FT

STATUS: FULL TIME

PROGRAM: EMERGENCY

LOCATION: NIAGARA HEALTH

HOURS OF WORK: 75 HOURS PER PAY PERIOD



POSTING DATE: 19 August2025

CLOSING DATE: 25 August 2025



UNION: NON UNION

WAGE RANGE: $68.462 TO $80.551

Join Our Extraordinary Team at Niagara Health!:

Niagara Health is a regional hospital system with multiple sites and a growing network of community based and virtual services. We believe every person in our region deserves to live every day of their life in the best health possible and are committed to transforming hospital care in Niagara.



We are looking for a compassionate, dynamic, and highly collaborative leader to join us as a Clinical Manager in the Emergency Program that will lead by example and have the opportunity to make a lasting impact, work alongside dedicated professionals, and contribute to a culture where staff feel supported, valued, and empowered. This is an exciting opportunity to join a patient-centered organization committed to excellence in healthcare.

Your Role:

As a Clinical Manager in the Emergency Program, you will be responsible for managing the department to meet organizational needs, aligning initiatives with the hospital's strategic plan, relevant legislation, and multi-union collective agreements. Reporting to the Program Director, you will oversee human, financial, and capital resources while monitoring operational effectiveness through key performance indicators and ensuring compliance with accreditation, licensing, professional regulatory, and safety standards. Working in a dyad model with physician leadership, the successful candidate will be a dynamic, results-oriented leader who excels in engaging people, promoting quality, building strong teams, and fostering an environment of clinical excellence and extraordinary care. Accountable for patient flow, people management, risk management, safety, and the delivery of a positive patient experience, you will demonstrate an innovative, creative, and collaborative management style. Through active engagement with patients, rounding with staff, and partnering with families and the community via our Niagara Health Engagement Network (NHEN).

Qualifications:

o Bachelor's degree in Nursing or other healthcare professional degree; Master's degree preferred

o Current registration with the relevant regulatory body and membership in applicable professional association

o Minimum five years of managerial/leadership experience, or equivalent combination of education, training, and experience

o Education and experience in emergency nursing preferred

o Demonstrated knowledge of quality improvement, program design, evaluation, and evidence-based practice in Emergency Care

o Strong analytical and problem-solving skills with the ability to conceptualize, interpret data, and execute a wide range of projects

o Proven project management skills, including planning, organizing, and managing resources to achieve goals and objectives

o Experience in budget development, fiscal planning, and financial management, with the ability to monitor expenditures, analyze costs and variances, and make data-driven decisions to optimize resources

o Knowledge of legislation impacting clinical and labour practices and familiarity with the College of Nurses of Ontario Standards of Practice

o Demonstrated ability to manage multiple priorities, meet challenging deadlines, and adapt to rapidly changing demands

o Proven ability to lead teams and work effectively within an inter-professional environment

o Superior interpersonal and leadership skills, including critical and strategic thinking, communication, conflict resolution, change management, organizational skills, decision-making, and customer service orientation

Why Niagara Health?

At Niagara Health, you will be part of a supportive and collaborative environment that puts people first and values your contributions. We are dedicated to fostering a culture where every team member has a positive experience, feels valued, respected, and empowered to make a difference.



Questions, quoting the job posting number may be directed to hrrecruit@niagarahealth.on.ca



At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.



In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.



At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.