Job Description

Ready to Transform Retail? Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers where your unique contributions drive success.

Here's where you'll be focusing:

Coach, develop and empower members within functional team Lead the Vivanta/MHCSI Group Administration team, including processing administration and assuring service standards are met for all Vivanta/MHCSI plans and programs (benefit and clinical) Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation Ensure client information is handled in a professional manner,discreetly and confidentially Ensure client invoices and payments are accurately prepared and distributed within established guidelines; including responsibility for Coalition payments and participation awards Responsible for administration of Client Benefit Outlines and Stop Loss policies Analyze and audit eligibility files and claims on a regular basis to ensure accurate output for processing within established service standards Coordinate the successful and timely implementation of new client groups, updating of client group/plan changes, or operational changes, ensuring compliance with company policies and procedures, including communications to all stakeholders Manage the preparation, vetting, signing, document library/storage and renewals of Vivanta/MHCSI-related Contracts and Agreements Liase with clients, prospects and staff as appropriate in a timely and professional manner to support inquiries, business development, lead generation, and on-going client service needs/retention Develop/maintain industry awareness and presence by attending and participating in industry events for networking and development in collaboration with Director/Business Development Collaborate with industry partners as required and maintain a high level of contact with key account representatives Identify efficiencies and opportunities to manage costs and drive business growth/profitability to meet department financial targets, budget and key performance indicators. Monitor functionality of technical solutions (e.g. enrollment portal/ file ingestion systems/ adjudicator, etc. and bring notice of bugs/deficiencies to attention of Sobeys IT, Director or Business Partner/Vendor as appropriate Adhere to all applicable company policies, procedures , programs and standards; attend training as required. Maintain a clean and safe work environment as per company requirements

Key Support Accountabilities:

Collaborates closely with the Director Pharmacy Services Collaborates regularly with IT who support the provision of accurate business data and adjudication-dependent functions Collaborates closely with Accounting for budget and AR/AP activities of Vivanta/MHCSI Collaborates with Marketing and Retail Solutions for client on-boarding and promotional activities Collaborates with Pharmacy Category Management and SpecialtyConnect

What you have to Offer:

Post secondary education or relevant experience 5+ years experience as department manager and with office/data administration Experience with pharmacy claim payments or group benefits administration is preferred Bilingual is preferred Experience with Tableau is preferred

Who we are:

We started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.



Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.



Our commitment to diversity, equity and inclusion (DE&I) is fuelled by our purpose and values. It shapes our culture and drives business success. As a family nurturing families, we embed DE&I into everything we do. We know that it takes open minds and respect for distinct perspectives to create engaging workplaces, inclusive customer experiences and strong community partnerships. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

What we offer:

Our Total Rewards package is designed to help our teammates thrive--physically, financially, and emotionally. While offerings vary by role and employment type (full-time, part-time, contractual), eligible teammates may receive:



Comprehensive Benefits Package with health and dental coverage, life insurance, and short- and long-term disability insurance. Access to Virtual Health Care and an Employee and Family Assistance Program for personalized support. Retirement and Savings Plan to help you build financial security. 10% In-Store Discount at participating banners, plus additional discount programs. Employee Share Ownership Plan (ESOP), giving you the opportunity to invest in the company's success. Learning and Development Resources to support your career growth. Parental Leave Top-Up to assist growing families. Paid Vacation and Days Off to help you recharge.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity--including expected range of compensation in accordance with Pay Transparency Legislation where required --please click the "I'm interested" button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided.



External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization..



To drive our commitment to team collaboration and the overall success of our office culture we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week.



If you feel that this describes the kind of work you want to do and you are excited about what Sobeys has to offer, then please apply by the posting end date indicated above. We encourage candidates to submit a resume and take the time to ensure that their application highlights what makes them uniquely qualified for this opportunity!