Job Description

Job Overview

The Manager is responsible for providing leadership, direction, and oversight to ensure the effective delivery of high-quality, person-centered services across COS's programs and services. This position plays a key role in supporting individuals with developmental disabilities to achieve their personal goals, enhance their independence, and participate fully in their community in alignment with COS's mission, vision, and values.

The Manager oversees day-to-day operations, supervises Program Coordinators and Community Inclusion Workers, ensures compliance with CARF standards and Community Living BC (CLBC) contractual requirements, and fosters a collaborative, inclusive, and accountable workplace culture. The Manager supports program development and evaluation, ensures staff receive appropriate training and resources, and maintains strong partnerships with families, funders, and community agencies.

PRINCIPAL DUTIES:

Plans and implements activities and special events for the organizations and its programs Under the guidance and direction of the Director of Services, oversees the day-to-day operation of the program by ensuring that the necessary facilities and equipment are well maintained and in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met. Provides ongoing training, coaching, support, direction and mentorship to PC1s, staff, volunteers and students to ensure a person-centred service Conducts performance reviews and probationary meetings Oversees the recruitment, orientation, training and mentoring of staff, volunteers and students Works collaboratively with other managers and the Director of Service regarding program development, policy and procedure formulation and evaluation Ensures client and staff files are complete and kept current including important information, attendance, notes and outcomes Ensure adherence to CARF standards Promotes positive public awareness of and support for Chilliwack Opportunity Society by performing duties such as producing promotional materials and attending community events. Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events. Performs other related duties as required.

QUALIFICATIONS:

Relevant Post Secondary Education and/or equivalent relevant experience Minimum 1 year experience in the field Minimum 2 years of managerial experience

REQUIREMENTS:

Must be 19 years of age or older Class 4 unrestricted driver's license with clear drivers abstract Emergency First Aid and AED/CPR certification Clear Vulnerable Sector check Union Membership Adherence to C.O.S.'s Ethical Code of Conduct and Policies and Procedures Continuous training and education as requested by the Director of Service
Job Types: Part-time, Permanent

Pay: $33.77-$38.77 per hour

Expected hours: 24 per week

Benefits:

Dental care Extended health care Paid time off Vision care
Work Location: In person