S&P Global Market Intelligence The Role: Manager, Channels Solutions Engineer T he Team: S&P Global Market Intelligence is seeking a team lead for our global Channels Solutions Engineer Team. This highly technical team partners with global Solutions Architect s, Product Development, Product Management and Sales Teams to explore product ideas and to provide quality technical assistance to our external Enterprise Data Delivery Solution customers. The Impact: As the team lead for this global function, y ou will be able to contribute to customers, the team and company in meaningful ways. You will be steering a group with high expectations, focus on quality user experience s , and can expect to make a significant impact by demonstrating you and your team\xe2\x80\x99s technical knowledge and skills. The role of the Solutions Engin e er is essential as it is the link between the end-user and our Enterprise Data Delivery Products/Solutions. Combining expertise in our product and content offerings with a deep understanding of our customer profiles and target markets, you and your team will act as consultant s providing the best and most efficient ways for our customers to use our tools to achieve quality results integrating our data into their internal mission-critical operational workflows and data environments. What\xe2\x80\x99s in it for y ou:
Lea d and develop a team responsible for a global function
Interact directly with clients and resolve challenging technical issues
Partner with Product Management to investigate new technologies and help drive product decisions
Learn the global financial markets and related content workflow needs Responsibilities:
Lead, manage, define and drive direction of your team
Be a technical product specialist for our enterprise Data Delivery solutions (both on-prem and Cloud-based) and provide in-depth technical assistance to clients during pre- and post-Sales phases
Take initiative on learning a new or upcoming technology related to the business/product and become a subject matter expert
Bring new ideas for innovation and automation excellence into the technical support process and build tools that will help replicate, troubleshoot, and resolve client issues
Be the voice of the customers for product enhancements , getting involved in product strategy, roadmaps, and user-acceptance testing What We\xe2\x80\x99re Looking For: Core Qualifications
Degree in Computer Science, Information Systems, or equivalent experience
3+ Years of experience in t echnical product support or technical sales
Experience with cloud environments (AWS, MS Azure and/or Google Cloud)
Solid knowledge of AWS (EC2, RDS/Aurora) environments
Sizing, standing-up and deploying software and databases in AWS
2+ Years of experience leading a team
Excellent communication skills (verbal, written and presentation)
Must be confident and energized leading client-facing technical discussions
Self-starter with ability to keep pace with rapid changes in evolving technologies Highly Desired Knowledge, Skills & Experience
SQL Server, Oracle, PostgreSQL , MySQL , &/or Snowflake database administration
FTP Protocols (FTP, SFTP, FTPS, etc.) & features/commands
Proxies (HTTP/FTP)
Network & Security Protocols
Open source / evolving databases
Data integration concepts & techniques
Data modeling, big data & alternative/unstructured data This role is limited to persons with indefinite right to work in the United States. Flexible Working (optional) We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade /Level 12 The Location: Toronto, New York, Centennial Compensation/Benefits Information (US Applicants Only) : S&P Global states that the anticipated base salary range for this position is $ 97,200 to $ 150,725 . Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires . About Company Statement: S&P Global deliver s essential intelligence that powers decision making. We provide the world\xe2\x80\x99s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you\xe2\x80\x99ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

-----------------------------------------------------------

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV103.2 - Middle Management Tier II (EEO Job Group), SWP Priority \xe2\x80\x93 Ratings - (Strategic Workforce Planning)

Job ID: 282410
Posted On: 2023-03-13
Location: Toronto, Ontario, Canada