Job Description

Job Posting Title Manager, Change Management - 15 month term
Job Category Change Management
Language Requirements Bilingual Preferred / Bilingue de preference
In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'eventualite ou un candidat bilingue qualifie n'est pas disponible, un candidat unilingue qualifie sera considere.
Flexible Work Agreement Type Hybrid / Hybride
Posting End Date 2026-02-13
Job Grade L1 Zone A
Pay Range Commensurate with Experience / Selon l'experience
Job Summary Interested in a new and exciting opportunity to make an impact? Have a knack for addressing the people side of change? We are looking for a self-directed, energetic, strategic thinker to join our team! As part of the Organizational Effectiveness organization, the Change Management Practice plays a pivotal role in supporting the company in delivering on our Strategic Direction, strengthening the link between strategy, projects and change capability. We work with teams across NAV CANADA to help them prepare for, implement, sustain, and fully realize the benefits of change. As a change practice, we act as a focal point for change management activities across the company, continually enhancing change management tools and practices, working directly with change leaders to provide hands on support and advisory services, and building change management capability.

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Consult with internal clients at all levels to understand change management needs and provide recommendations for appropriate levels of change management support
• Work directly with change leaders, change sponsors and project managers to assess the potential impacts of change and to identify relevant strategies and tactics and related recommendations to address change management needs
• Build relationships with key partners to leverage their expertise and create an integrated and coordinated approach to providing change management support
• Assess readiness for change and bring forward strategies and interventions to address potential gaps
• Assess and monitor change risks and work with change leaders to develop and implement mitigation approaches
• Contribute to the ongoing enhancement of our service delivery model, including our methodology and tools, and support continued capability development and learning of change leaders across the company
• Provide guidance to external consultants to support their efforts in delivering change management services internally, including adherence to our common methodology and language for talking about change

What you bring:

• A bachelor's degree in a relevant discipline.
• Deep subject matter expertise and experience with change management methodologies and practices, ideally accompanied by change management certification and including: stakeholder assessment, change impact assessment, change strategy development, communications planning and delivery, training needs assessment and related content development and planning, change readiness, and user adoption.
• 7+ years' progressive change management experience, including experience in leading and managing organization-wide change initiatives.
• Bilingual (English and French), a strong asset.
• Agile Transformation experience. Agile certification is an asset.
• Presentation and facilitation experience at all levels, and especially at the leadership level.

How others describe you:

• A strong communicator, with superior written and oral communications skills.
• A strong analytical thinker, with keen decision-making skills and proven ability to provide well thought out recommendations and advice.
• Experienced in working with all levels of management including executives. Able to influence at all levels, and build consensus among stakeholders toward common goals and objectives.
• Collaborative in nature, with excellent interpersonal skills and demonstrated ability to effectively develop and maintain mutually beneficial relationships.
• Customer oriented, with demonstrated commitment to development of high-quality products that meet the needs of business partners.
• Results oriented with a high degree of personal initiative, but also flexible, with ability to pivot and shift to meet changing needs.
• Organized, with ability to handle and prioritize multiple tasks Innovative, with a passion for bringing creative approaches to the table and new ways of thinking.
• An experienced facilitator, with strong presentation skills and ability to guide collaborative discussions, surface new ideas, and manage team dynamics.
• A leader, interested in shaping the culture toward more thoughtful change.

Working Conditions:

• This position is a hybrid position with a minimum of 3 days per week on site.
• Occasional travel required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
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Skills Required