Job Description

Location: Multi-Site: Primary Site: Carbonear General Hospital

Manager, Central Staffing - Eastern Rural Zone
(Subject to Classification Review)
Facilities and Support Services, Rural
Temporary, Full-Time (Until August 22, 2024, with the possibility of extension)
27441TMP
Hours 70 bi-weekly (8 hour shifts; days, nights, evenings, weekends; on-call)
Salary HL-21 ($71,215 - $92,579 per annum)
Competition Number 2024001359
Posted Date 22 February 2024
Closing Date 29 February 2024

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The Manager is accountable for the administration of the recall process for Temporary and Casual staff in Eastern Rural Zone - Acute, Long-Term Care, and Community Health - in accordance with the collective agreement language for AAHP, CUPE-HS, NAPE-HP, NAPE-HS, NAPE-LX, RNUNL.

The Manager will work closely with NL Health Services Clinical Efficiency team and Healthstream partners to transition to a centralized organizational staffing and scheduling framework, enhanced by the new workforce management and integrated capacity management systems.

The Manager is also responsible for seeking opportunities to improve Central Staffing functionality and operations and managing the day-to-day operations of the Central Staffing offices. This position establishes best practices, quality and lean processes, and policies designed to ensure consistently high performance of the offices.

Job Qualifications
Education
A bachelor\'s degree in commerce/business, or a degree in a health-related discipline (i.e. nursing, allied health) with considerable experience in staffing/scheduling in a unionized healthcare environment, is required.
Master\'s degree in the area of Health Administration, Employment Relations, Business Administration or equivalent would be an asset.

Experience
A minimum of five years of progressive leadership experience, including experience with scheduling and staffing in a highly unionized environment is required.
Experience working in a management role is preferred.
Considerable experience in working with human resource management processes and systems that guide the delivery of various services in a unionized environment as well as agreements, standards, laws and regulations that govern them is required.
Experience with people management, project management, change management, team development, and coaching is required.

Competencies (Knowledge, Skills & Abilities)
Knowledge of current and innovative people management, Just Culture, organizational strategy, and performance management concepts including a command of diverse labour relations and human resource practices and precedents.
Knowledge of leadership, lean philosophies, tools and best practices and the ability to manage and direct continuous improvement, quality processes/services, and a learning culture.
Knowledge of project management systems and practices and experience in leading multi-disciplinary teams to deliver assigned projects and programs, under limited direction to agreed timeframes.
Knowledge of federal and provincial employment & privacy laws, best practices, performance metrics, and compensation policies and practices.
Ability to work independently and to use discretion and good judgment in decision-making, provide leadership, work collaboratively within teams, and consult effectively and independently with all levels of the organization to achieve results.
Ability to drive consensus, resolve conflicts, and facilitate solutions in a multi-disciplinary team environment, optimizing the development and maintenance of high-performing work teams in a complex rapidly changing environment.
Ability to exercise discretion and good judgment in contacts with senior and union leadership and other stakeholders, and in reviewing sensitive information.
Demonstrated high-level oral, written, and presentation skills for the purpose of facilitating decision-making through clear and well-structured reports, presentations, briefs, submissions, and strategic documents and to effectively communicate and interact with management at all levels, staff, and labour leaders.

Other
A satisfactory record of work performance and attendance is required.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health