Job Description

Who We Are
Cymax Group Technologies is a leading eCommerce technology and logistics services platform for big & bulky vendors and retailers. We maximize the best of technology, automation, and AI to simplify the complexities of eCommerce through our two products - Channel Gate and Freight Club. We partner with vendors and retailers to tackle some of the industry's biggest challenges, offering prescriptive recommendations to optimize their ROI in a competitive market. Our remote-flexible team works to support our partners from the US and Canada.
The Role
Are you ready to lead the charge in transforming data into actionable insights that drive our e-commerce success? As the Manager, Business Analytics - eCommerce, you'll be at the forefront of our data-driven strategy, leading a dynamic team and playing a pivotal role in our leadership team. Your mission: make data the cornerstone of everything we do.
Reporting to the Senior Director, Analytics and AI, you are responsible for analyzing Cymax market share, identifying areas of opportunities, success factors and potential barriers. This role is responsible for developing insights, optimizing and driving data-informed decision-making across marketing, merchandising, and product teams. The ideal candidate has a deep understanding of eCommerce metrics, strong technical skills in data analysis, and proven leadership experience.
This is a hybrid role, based in the Vancouver, BC area.
What You'll Do

• Provide timely insights to the senior leadership team on business performance, overall market competitiveness, category trends, and margin enhancements
• Lead a team of analysts to deliver actionable insights and strategic recommendations for eCommerce performance.
• Use a variety of data sources (internal and external) to analyze and identify growth opportunities across vendors, categories, competitors and markets
• Provide clarity and actionable insights based on analysis of ecommerce data and trends that can be used by senior management in decision making
• Promote a data-driven culture across departments through training, collaboration, and leadership.
• Monitor industry trends and identify opportunities to leverage new tools and techniques.
• Utilize statistical analysis and machine learning techniques to derive insights from large datasets.
• Continuously evaluate and improve analytics processes and tools to enhance efficiency and accuracy.
• Advocate for the adoption of new methodologies and technologies that drive business value.

Who You Are

• 6+ years of experience in data analytics, with demonstrated success in leading analytics teams or projects.
• Expertise in SQL and experience working with relational databases (e.g., SQL Server or similar RDBMS environments).
• Proficiency in data visualization tools, preferably Power BI, with a strong grasp of data visualization principles.
• Solid foundation in statistical analysis, data modeling, and predictive analytics, with the ability to translate data into actionable business insights.
• Experience in eCommerce analytics is a strong asset, including areas such as conversion optimization, marketplace performance, marketing analytics, and web-based product analytics.
• Strong communication and stakeholder management skills, with a proven ability to present complex data clearly to non-technical audiences and senior leadership.
• Ability to identify business and financial implications of data insights and make strategic recommendations.
• Knowledge of machine learning and statistical fundamentals, with practical application in business contexts.
• Post-secondary education in Data Science, Statistics, Computer Science, Business, or a related field is preferred.

What We Offer

• Impact: Your work will directly influence the success and growth of our business.
• Growth: Opportunities for professional development and career advancement.
• Remote-First Environment: Embrace flexibility and choice.
• Culture: A collaborative and supportive work environment where your contributions are valued.

Our Values
Our core values are the compass that guides our actions, unites our team, and shapes the future of our company:

• Grit & Agility: Forge Ahead, Pivot Fast
• Accountability: Bring It, Own It, Commit
• Go the Extra Mile: We Go Above & Beyond
• Understand the Map & the Terrain: Master the Details & the Big Picture
• Data Drives Decisions: Absorb Complexity & Transmit Clarity
• Think Beyond Today: Tomorrow's Vision, Today's Action

Compensation
The Salary Range for this role is between $100,000 and $125,000 depending on experience. Our salary ranges are determined by role, level and location. We offer a comprehensive range of benefits which includes:

• Health and wellness support for our team members and their families including an employee assistance program
• 100% paid premiums for health and dental benefits in Canada
• Paid time off
• Easy access to online and phone-based counselling services
• And a remote-flexible work environment.

Join Our AI Journey at Cymax Group!
At Cymax Group, we thrive on innovation and entrepreneurship. As an AI-first organization, we are on an exciting journey to continuously grow and evolve our focus on AI, empowering our people at all levels. Our fast-paced environment encourages agility and nimbleness, enabling our team to adapt swiftly to changing market dynamics. We're passionate about continuous learning and growth, offering opportunities for professional development. Our data-driven decision-making ensures we make informed choices that lead to success. If you're excited about making an impact and being part of a dynamic, AI-empowered team, you'll feel right at home here.
Join us and bring your passion for data to drive impactful insights and innovation in our e-commerce journey! Please submit your resume detailing your relevant experience and why you are a great fit for this role.
Accessibility
We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
#LI-Hybrid

Skills Required