Job Description

THE TEAM
At Browns Shoes, we strive to create exceptional customer experiences driven by style, service, and passion.
THE OPPORTUNITY
Join our dynamic retail team and kickstart your career with a proudly Canadian fashion leader.
WHAT WE OFFER
Competitive compensation structure including base salary, commissions, bonuses, and performance-based incentives

• Weekly salary for full-time employees
• Personalized training and coaching
• Career advancement opportunities that support your ambitions, including internal promotions to management roles
• We prioritize internal growth--if you excel, your path to leadership can be fast-tracked

WHO WE ARE
Founded in 1940, Browns Shoes is a proudly Canadian family business with over 70 stores nationwide. Known for luxury footwear, trend-forward collections, and a commitment to service, we've built a legacy of style and innovation for men, women, and children.
THE ROLE: Management in Training (MIT)
As a Management in Training team member, you'll be immersed in all aspects of retail leadership while delivering exceptional customer service. You'll work closely with store management to develop the skills needed to lead a team and drive business results.
Key responsibilities include:

• Delivering personalized product recommendations and outstanding customer service
• Supporting the onboarding and training of new sales associates
• Assisting with daily store operations and stepping in for management when needed
• Learning to supervise and motivate the team to meet sales and service goals
• Building strong customer relationships to drive loyalty and exceed targets
• Ensuring visual merchandising standards are met
• Collaborating with the team on inventory management and operational excellence

WHAT WE'RE LOOKING FOR

• Passion for fashion and delivering memorable customer experiences
• Strong communication and interpersonal skills
• High energy, proactive mindset, and a drive to succeed
• Team-oriented and thrives in a fast-paced environment
• Ability to support and inspire team members to achieve goals
• Comfortable handling customer concerns with professionalism
• Results-driven sales mentality

PERKS & BENEFITS

• Competitive pay structure: base salary, commissions, bonuses, and store performance incentives (for 3rd keys position or higher)
• Exclusive employee discounts and perks
• Flexible vacation and time-off policies to support work-life balance
• Tech-forward, modern workplace focused on your personal and professional growth--with a dedicated coach to guide you
• Comprehensive benefits package including RRSP matching and group insurance to support your future and well-being
• Cell phone allowance ( for 3rd keys position or higher)
• Generous RRSP contribution--between 25% and 75% of your contributions (conditions apply)

OUR CULTURE
What sets us apart is our culture. Internal motivation and unity, combined with a strong and accessible brand, are the ingredients that keep our customers coming back.
Think you're a perfect fit? We want to hear from you! Apply online or visit us in-store.
Browns Shoes is an equal opportunity employer. We're committed to fostering a diverse and inclusive environment.
#LI-DNI
All of our store managers, district managers and sales directors started out on the floor at our stores and worked their way up through the company, so they understand the needs of their front-line employees on a personal level--they were there once, too.

Skills Required