Job Description

Overview:Residential HVAC Maintenance TechnicianReports To: General Manager and/or Operations ManagerStatus: Full-time, RegularCategory: MaintenanceLocation Name: Rob's AlbertanLocation Address: Edmonton, ABJoin the team of experts and realize your true potential!Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Position Summary:As a member of our team, you will perform equipment maintenance on residential sites. With a strong focus on customer service and a commitment to integrity, you will answer questions and resolve customer concerns.Responsibilities:

• Responsible for maintenance of HVAC equipment within residential environments.
• Performing service and/or cleaning of IAQ products and equipment, as well as soldering, welding, brazing and performing minor field fabrication.
• Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms.

Qualifications:

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• The successful candidate will also have the ability to read wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

What Do We Offer You as a Service Experts Employee?Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee:

• Competitive pay, including incentive opportunities for many positions.
• Medical /Dental /Vision Insurance programs.
• RRSP Plan with company matching contributions.
• Life Insurance for you and options you can elect for your family.
• Short-Term and Long-Term disability insurance, that protects you and your family if you are unable to work.
• World class training opportunities through our Expert University Learning Management System.
• Career development opportunities.

The Company is committed to an inclusive, barrier-free recruitment process. The Company has an Accommodation Policy. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please contact the Human Resources Department and we will work with you to meet your needs.

Service Experts Canada