Job Description

You're an experienced Hotel Maintenance Professional with broad skills & abilities and are hungry to take on a hands-on leadership role with a top-ranking hotel.


You're a highly organized, proactive & results orientated individual with a strong quality assurance focus & innovative problem-solving skills. You have a strong work ethic, understand how to control costs and enjoy hands on roles. Your experience, skills & knowledge would allow you to maintain the highest levels of working order, repair & quality within our Hotel. You also enjoy working in a hospitality environment and taking full ownership of a Hotel maintenance operation.


If this sounds like you, then we want to meet you.

Who are we?

For over 30 years, the Denham Hospitality Organization has operated two award-winning full-service Best Western hotels in Leduc - Best Western Premier Denham Inn & Suites and Best Western Plus Edmonton Airport Hotel. Operating at the heart of our community, we have been recognized year after year for our incredible hospitality, guest-centric service, and excellent quality standards.


Our Best Western Premier Denham Inn & Suites is currently in search of an experienced and motivated Maintenance Lead. If you have experience in Maintenance and are looking for an exciting new opportunity to further your career, this could be your next role.

Maintenance Lead

As our new Maintenance Lead, your main priority will be to ensure we are maintaining our Guest Rooms, Public Areas, Exterior & Physical Plant in the high levels of working order & quality standards.


Day to day, you'll spend time performing general property & building maintenance, conducting preventative maintenance, managing contractors and troubleshooting mechanical & operational problems.


You'll have a strong result orientated focus on quality assurance but also guest service & hospitality. You will choose doing things right instead what's most expedient. You'll actively manage the daily work to ensure the readiness of our facility and that we are in a position to provide our guests with an exceptional experience.


Practically speaking, your responsibilities will include:

Property & Building Maintenance - HVAC, Mechanical Equipment, Pool Maintenance, Dry Wall repairs, Vinyl Repairs, Painting, Plumbing, Furniture Repairs, Landscaping / Snow Removal and Minor repair orders Preventative Maintenance / Deep Clean - completing regular inspection checklists and performing tasks to maintain equipment and hotel in peak working order Health & Safety - creates a safe and attractive environment for guests and associates by ensuring the hotel is maintained in accordance with safety standards Inventory control and purchasing - safeguard & purchase of tools, equipment and maintenance supplies Duty manager responsibilities - oversight of safety and security, energy conservation, and guest relations (i.e. complaints or special requests)


You'll know you've reached success in this role when you've achieved high guest satisfaction & quality assurance scores, ensured the hotel is maintained at the highest level of working order and you have met your financial targets. However, success for you is about more than scores or targets. It's about a commitment to quality and building on a reputation of excellence. It's about making a significant impact on our business with your leadership, knowledge & abilities.

Working with Denham Hospitality / Best Western

Just like we're committed to taking the best possible care of our guests, we take care of our employees too. We start by hiring the right people - people who care about people and who want to take ownership of their jobs. Then, we empower them by giving them all the tools and resources they need to succeed, ongoing learning and development opportunities, and an amazing employee-centric team environment. We invest in our people because we recognize that they are at the heart of our organization's success.


Working here means being part of a team who are more than just coworkers - we're family. And like you, we are passionate and enthusiastic about hospitality and creating and delivering legendary guest experiences. If you're ready to take the next step in your career, and this sounds like the type of team you can't wait to be a part of, then we can't wait to meet you.

The Details:

This is a full-time, permanent position working 5 days per week typically between 8 am - 5 pm and potentially weekends.


Our Best Western Premier Plus Edmonton Airport Hotel is located at 5705 50th street in downtown Leduc and only 5 minutes from the Edmonton International Airport.


You'll be paid a competitive wage and have access to an excellent benefits package and group RRSP plan. You'll enjoy complementary meals and employee discount rates for Best Westerns in North America.

Qualifications:

Extensive building maintenance experience (3 - 5 years), preferably in a hotel environment Strong understanding of HVAC, Pool Maintenance and basic plumbing & electrical maintenance a must (Pool Certification a definite asset) Experience with painting, drywall, vinyl & repairs critically important Ability to troubleshoot basic IT issues Carpentry skills & furniture repair experience an asset Experience with general maintenance tools and equipment Hands on experience with financial stewardship of a Property / Building Maintenance operation (i.e. controlling labour and inventory costs, inventory purchasing, etc.) Excellent Organizational & Time Management skills Strong Work Ethic & Ability to work Independently Ability to work a flexible schedule

Compensation:

We offer competitive compensation based on experience, skills and abilities. Negotiable.