Job Description

Founded in 1910 , KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Maintenance Supervisor for KONE Americas in KONE Vancouver, Canada?


Do you enjoy providing coaching and feedback and development to your team? Does reviewing material orders, time tickets, outstanding repairs or customer requests motivate you? Do you thrive in areas where you are proactive in your work, ensuring maintenance & repair projects are completed in a timely manner? Are you skillful with technological tools such as familiarity with electrical mechanical and hydraulic systems as applied in industry transportation and/or conveyance systems? Do you demonstrate a passion for solving practical problems? Are you committed to promoting a safety culture in your team?
If you answered a resounding

YES

to these questions, then we have an amazing opportunity for you!





Location of position: Vancouver, Canada.

Job Duties

As our Maintenance Supervisor, you will be responsible for service business operations within a designated geography, driving an outside-in customer service mindset to meet our customer's needs. This includes the direct supervision of all related maintenance and repair activity, union and non-union personnel, as well as accomplishing goals for safety, quality and customer satisfaction.


You will bring 2+ years of progressive and successful experience in maintenance/repair within the elevator/escalator or related industry to KONE. You will use the knowledge gained through two-year college level degree and/or equivalent combination of technical and management experience in elevator/escalator or related industry.

Other Listed Duties

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Actively promote connected services and our digitalization progress. Ensure Retrofit completion to minimize company risk and meet our legal obligations. Provide directions to field personnel (maintenance mechanics, helpers, and repair crews) as it pertains to maintenance & repair projects. Supervise routing (loading jobs, appropriate backups, and 100% jobs). Determine the layout for the best geographical service routes coupled with manpower qualifications to keep travel time and expenses to a minimum. Complete Passenger Safety Service Operation (PSSO) equipment, KMM process and worker safety audits as per company policy. Review information with the route mechanic, and Service Operations manager (as required). Conduct service meetings as needed outside of the meetings with the Service Manager. Review outstanding repairs with the Repair Supervisor (where applicable) to assure accurate scheduling and completion of all repairs. Ensure all time tickets are accurate Contact and update customers when units are left shut down for repairs or parts. Contact and update customers when units are shut down for repairs or parts. Inspect all maintenance job sites periodically to ensure that they are being maintained in accordance with KONE Inc.'s policies and standards. Assure regular examinations made on all jobs comply with contract agreement. This also includes the free service period of new installation and modernization. Maintain inventory to ensure proper parts are available for maintenance. Maintain required tools in tool inventory to efficiently and profitably complete maintenance and repair jobs. Assist the Service Manager with recommendations for hiring and training of maintenance and repair personnel. Order materials for repair jobs to be available for crews when work is scheduled. Check Service and Work Orders and final processing of completion notices to ensure that all time, purchase orders, and material orders are posted before approving for billing. Review all SAP contractual service reports to ensure proper CMII level.

About KONE

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At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation .

We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work.

Just some of our many benefits include:

Competitive salary Flexible work schedule Opportunities to learn and grow RRSP, RPP & TFSA with Employer RPP Contributions Well-being Program Medical, Prescription, Dental and Vision Insurance Telehealth Employee Family Assistance Program (EFAP) Paid Time Off - Vacation, Sick, Personal and Holidays Company Paid Life Insurance Optional Life and AD&D Insurance Optional Critical Illness Company Paid Short-term Disability Long-term Disability Identity Theft Protection Gym Discounts

Annual Base Pay Range:

The hiring range for this role is $101,700 - $139,810. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.





Come share your passion and energy to make a positive impact at KONE for our customers and your career !

Beware of Recruitment Scams!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.



Read more on www.kone.com/careers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers