The LBM (Lumber & Building Material) Counter Salesperson is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items. The duties include being familiar with building materials and how to apply them into a project, pricing, local building codes, building permits, preparing quotations, as well as a variety of other related duties. This is a full-time position with competitive wages in a fast paced positive working environment. We are located in the beautiful Crowsnest Pass, AB., which offers a healthy outdoor lifestyle as well as a comfortable safe community. We are multi-generational family run local business.
DUTIES / RESPONSIBILITIES:
Ensure customers are greeted promptly upon their arrival at the LBM counter.
Determine customers' needs by asking open-ended questions.
Communicate product knowledge to the customer as appropriate.
Communicate effectively and persuasively with employees, management, suppliers, and customers to obtain accurate information for pricing, estimates, quotations, etc.
Process special orders for non-stock or out of stock items.
Be familiar with and maintain up-to-date information on pricing.
Be familiar with prices, practices, and policies of the company's competitors.
Help customers solve building problems.
Keep up to date on practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
Resolve customer complaints.
Be familiar with current yard inventory and surplus items.
Make suggestions for rule or policy changes when such changes would improve sales, profits, efficiency, morale, and / or operations in general.
Assist with regular inventory cycles counts
Maintain professional confidentiality of all store and customer records.
Work on additional duties and assignments as assigned by management.
Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
QUALIFICATIONS:
High School graduation or equivalent.
Retail experience is an asset.
Knowledge and/or experience in building and construction an asset.
Ability to work a flexible schedule including weekends and holidays.
Friendly and helpful attitude toward customers.
Excellent communication skills.
Good mathematical skills.
Willingness to learn.
Willingness to continually develop professional skills and knowledge base.
Ability to work co-operatively in a team atmosphere.
WORKING RELATIONSHIPS:
Reports directly to the Store Manager or Dealer-Owner.
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Job Types: Full-time, Permanent
Pay: $19.00-$27.00 per hour
Expected hours: 40 per week
Benefits:
On-site parking
Store discount
Shift:
8 hour shift
Work days:
Holidays
Weekends as needed
Ability to commute/relocate:
Blairmore, AB: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 2025-07-31
Expected start date: 2025-08-15
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