Job Description

We Bring Food to Your Family's Table

The Erb Group is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

Shift:

Monday-Friday; 7:00am-4:00pm



SUMMARY

The Operations Supervisor is responsible for all aspects of dock operations through the shift Foremen and Lead Hands. They ensure freight is loaded and unloaded according to company policy i.e. safety and priority.



PRIMARY RESPONSIBILITIES

Supervise of all dock staff including hiring, orientation, training, meeting terminal target times, continuous employee performance measurement/appraisals, operational report management, and any progressive discipline. Supervise and assign workers for loading and unloading. Ensure proper handling of product to avoid injury to employee, damages, freezing, and thawing of product. Communicate with all shift foremen and terminal manager regarding freight issues and major operational issues. Follow up with staff regarding loading and O.S.& D. issues. Responsible for all dock functions including foreman responsibilities, the stripping of incoming units, loading outgoing freight, dock equipment, freezer area, pallet sorting, and outside carrier activity. Assist when required. Authorize leaves, timecards, overtime, and attendance records according to company policy. Prioritize incoming and outgoing freight. Work with dispatch regarding loads, drivers, volume of freight and progress of dock and loading. Plan employee shifts and schedule requested vacation time according to company policy and procedure. Ensure proper safety procedures are always maintained and assist with investigations. Assist Operations Manager in conducting ongoing Health and Safety meetings. Coordinate training of new and current staff through shift foreman and any Lead Hands. Communicate any new loading procedures with staff. Monitor dock equipment and any necessary repairs. This includes forklifts, batteries, and handjacks. Communicate with Terminal Manager regarding major repairs. All other duties as required.

REQUIREMENTS/QUALIFICATIONS

2-3 years of dock experience required. Experience managing employees considered an asset. Experience with MS Office Suite required and AS400 preferred. Excellent time management, organizational skills including planning and scheduling. Quality decision making skills, ability to use good judgment and remain calm in demanding times. An understanding of routing, O.S. & D, and dock and yard procedures is considered an asset. Reach truck and fork-lift certificates are required.

WORKING CONDITIONS

Salaried position. Overtime may be required.

Your Cool Work Perks

Benefits available from day 1

We're motivated by doing business with good people and hiring them too.

Company paid health insurance plans (health, prescription, dental and vision) Company paid group life insurance Long-term disability insurance Employee & Family Assistance Program (EFAP) Enjoy $1600 in massage therapy benefits TFSA and RRSP savings plans with company match contributions (available after 3 months) Profit-sharing opportunity Referral bonus program Safety shoe voucher Uniform and annual tool allowance for apprentice and mechanic technicians Corporate discounts with Josslin Insurance and Goodlife Fitness Educational assistance up to 50%, with specific training required by The Erb Group paid in full Career advancement opportunities Community and philanthropy opportunities Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How To Make Your Next Cool Move - Apply online today!



Having trouble completing the application? Contact us 1-800-461-5299 or Recruiting@erbgroup.com



Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we're committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you're excited about this role but your past experiences don't align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!



The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.



We thank all those who apply. Only those selected for further consideration will be contacted.



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