Job Description

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Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.

If you're looking for a company that inspires passion, personal, and professional growth - join Kobo and come help us on our mission of making reading lives better.
The Role:
Rakuten Kobo is seeking a Low Code Development Engineer to join the Business
Operations group's internal tooling team, focused on automating and improving key business processes.

The Business Operations team supports the continuous evolution of Kobo's operational workflows, with particular emphasis on the content pipeline -- ensuring books move efficiently from publishers and authors into the hands of readers. The Low Code Developer will collaborate with the Low Code Development Lead to help shape and scale the team's internal tooling practice, while partnering with operations and delivery teams to integrate automation into Kobo's development and release pipelines.
As a Low Code Developer, you will work daily with our operations analysts to build tools to automate processes, improve operational efficiency, and reduce toil. This is a hands-on development role focused on building, testing, maintaining, and deploying applications. The engineer will also be responsible for documenting solutions and supporting internal adoption.



The ideal candidate is a creative problem solver with a strong technical foundation in modern development practices, has a passion for workflow automation with experience building and shipping low-code tooling solutions to business problems, and a curiosity for emerging technologies such as AI and open-source tooling. They work well in collaborative environments, take ownership of their solutions, and are driven to build tools that enable others to do their best work.

The Low Code Developer will be responsible for designing, developing, testing, deploying, and maintaining low-code solutions for improving business workflows.
Key Responsibilities:
Design & DevelopmentDesign, build, and maintain internal tools using platforms such as Retool, Zapier, or similar low-code frameworks. Collaborate with business operations, R&D developers, and architects to implement scalable, user-friendly applications. Implement backend functionality using JavaScript, SQL, and Python. Create and optimize queries, data models, and UI components to support internal processes. Integrate third-party and internal REST APIs into tooling workflows. Contribute to the development of secure middleware to expose internal APIs, handle token-based authentication, and facilitate integration with third-party services and systems.

Monitoring & MaintenanceDiagnose and resolve issues related to data flow, integrations, and application behavior. Participate in system upgrades, platform migrations, and release cycles as needed. Test and debug applications in conjunction with end users Conduct reviews of internal tools for performance, code quality, and maintainability.

Documentation & SupportProvide technical support, troubleshooting, and implementation guidance to help solve any technological problems which arise. Work closely with the Low Code Development Lead to align technical deliverables with project objectives. Write technical documentation, developer guides, and user training materials as needed.

The Skillset:
Required:2+ years of hands-on experience in software development, automation, or low/no-code tooling, ideally within eCommerce or technical support domain. Very strong knowledge or experience with SQL, Python, JavaScript, and general Web 2.0 techniques Practical experience with Git Familiarity with UI/UX design principles Knowledge of API integration and authentication methods Strong interpersonal and communication skills with the ability to work well in a distributed team environment. Strong self-starter with a desire for continuous learning Strong desire to produce high quality business solutions Specific hands-on experience with Retool or similar low code platforms is preferred

Nice to Haves:Familiarity with frontend frameworks such as React or component libraries. Understanding of system design, role-based access, and infrastructure basics. Interest in or experience with AI-driven tools for process and workflow automation Exposure to business operations, internal SaaS tools, or process automation platforms, with an understanding of how these technologies support business efficiency.

The Perks:Flexible hours and hybrid remote working environment Subsidized in-office lunches Full benefits starting from your first day Paid Volunteer days, unlimited sick days, and 3% RRSP matching Monthly commuting allowance for those who are hybrid Lifestyle spending account Talent and development training budget Free Kobo device + free weekly e-book or audiobook Weekly Kobo Tech University sessions Maternity/paternity leave top up Dog friendly office

About Rakuten Kobo Inc.

Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world's most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.

Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.

Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/

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