Job Description

Are you a driven university student ready for a summer adventure in the world of Group Benefits Long-Term Disability? Join us as a Long Term Disability Co-op/Intern for Summer 2025 with Manulife Group Benefits! You will connect with Plan Members, Plan Sponsors, the Medical Community and Vendor Partners in this exciting role, delivering exceptional disability claims management for our clients.Position Responsibilities:Work closely with Case Managers and Associate ManagersMake follow-up phone calls and/or send written communication to Plan Members, Plan Sponsors, medical professionals and vendorsReach out to Plan Members by phone to complete functional telephone interviewsKeep claim files up-to-date and accurateSupport payment of invoicesUpdate Plan Member banking informationRequired Qualifications:You are currently studying in an undergraduate program like Nursing, Health Sciences, or Mental Health.You have great organizational skills and can communicate well both in writing and speaking.You are comfortable using Microsoft Office Suite (Word, Excel, PowerPoint).You can manage working on your own and love being part of a team.You are good at juggling multiple tasks at once.You have some basic knowledge about claims processing and health insurance.You have had some experience in customer service or administrative work.Application Instructions:Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file.Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of January or February.When you join our team:Wexe2x80x99ll empower you to learn and grow the career you want.Wexe2x80x99ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, wexe2x80x99ll support you in shaping the future you want to see.xc3x8ates-vous un xc3xa9tudiant universitaire motivxc3xa9, prxc3xaat pour une aventure estivale dans le monde des Prestations Collectives Invaliditxc3xa9 de Longue Durxc3xa9e ? Rejoignez-nous en tant que stagiaire coopxc3xa9ratif en Invaliditxc3xa9 de Longue Durxc3xa9e pour l'xc3xa9txc3xa9 2025 chez Manulife Prestations Collectives ! Dans ce rxc3xb4le passionnant, vous serez en contact avec les Membres du Rxc3xa9gime, les Promoteurs du Rxc3xa9gime, la Communautxc3xa9 Mxc3xa9dicale et les Partenaires Fournisseurs, offrant une gestion exceptionnelle des demandes d'indemnisation pour invaliditxc3xa9 xc3xa0 nos clients.Responsabilitxc3xa9s du poste :Travailler en xc3xa9troite collaboration avec les Gestionnaires de Cas et les Gestionnaires Associxc3xa9sEffectuer des appels de suivi et/ou envoyer des communications xc3xa9crites aux Membres du Rxc3xa9gime, aux Promoteurs du Rxc3xa9gime, aux professionnels de la santxc3xa9 et aux fournisseursContacter les Membres du Rxc3xa9gime par txc3xa9lxc3xa9phone pour rxc3xa9aliser des interviews txc3xa9lxc3xa9phoniques fonctionnellesTenir les dossiers de rxc3xa9clamation xc3xa0 jour et prxc3xa9cisSoutenir le paiement des facturesMettre xc3xa0 jour les informations bancaires des Membres du Rxc3xa9gimeQualifications requises :Vous xc3xaates actuellement xc3xa9tudiant dans un programme de premier cycle comme les Sciences Infirmixc3xa8res, les Sciences de la Santxc3xa9 ou la Santxc3xa9 Mentale.Vous avez d'excellentes compxc3xa9tences organisationnelles et pouvez bien communiquer xc3xa0 l'xc3xa9crit comme xc3xa0 l'oral.Vous xc3xaates xc3xa0 l'aise avec la Suite Microsoft Office (Word, Excel, PowerPoint).Vous xc3xaates capable de travailler de manixc3xa8re autonome et aimez faire partie d'une xc3xa9quipe.Vous savez jongler avec plusieurs txc3xa2ches xc3xa0 la fois.Vous avez des connaissances de base sur le traitement des rxc3xa9clamations et l'assurance santxc3xa9.Vous avez une certaine expxc3xa9rience dans le service xc3xa0 la clientxc3xa8le ou le travail administratif.Instructions pour postuler :Soumettez votre CV, lettre de motivation, relevxc3xa9 de notes acadxc3xa9mique et xc3xa9valuation du stage (le cas xc3xa9chxc3xa9ant) dans un seul fichier PDF.Veuillez noter : Les candidatures sont examinxc3xa9es au fur et xc3xa0 mesure, et les candidats retenus seront contactxc3xa9s d'ici fin janvier ou fxc3xa9vrier.Lorsque vous rejoignez notre xc3xa9quipe :Nous vous donnerons les moyens d'apprendre et de dxc3xa9velopper la carrixc3xa8re que vous souhaitez.Nous vous reconnaxc3xaetrons et vous soutiendrons dans un environnement flexible oxc3xb9 le bien-xc3xaatre et l'inclusion sont plus que de simples mots.En tant que membre de notre xc3xa9quipe mondiale, nous vous soutiendrons dans la construction de l'avenir que vous souhaitez voir.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working ArrangementHybridSalary & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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