Job Description

The Kenan Advantage Group Inc., (KAG), is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico.

Our Canadian operating companies, known as KAG Canada, include Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, Paul's Hauling, Kentrax Transport, Connectrans Logistics, and Valley West Transport - One team driven to make a difference! If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply!

Reporting to the Dry Bulk Supervisor, our Logistics Specialists are primarily responsible for the paring of company resources to system orders while ensuring safety and efficiency-minded critical thinking. This position plays a key role in the day-to-day operation of Westcan helping to achieve our commitment to continuously meet our customer's requirements.

The schedule is 5 days on, 4 days off, 3 days on,2 days off

About the position:

• Matching drivers, trucks, and trailers to orders based on load requirements and qualifications while optimizing fleet resources
• Ensuring drivers have adequate hours of service
• Establishing proper last contents on equipment
• Arranging for equipment to be available for fleet maintenance
• Preparing trailer loading instructions
• Planning routes for drivers by adding route or track points as required
• Ensuring delivery instructions are complete
• Providing instructions and answering questions from drivers
• Contacting off-duty drivers to provide trip instructions for the next on-duty status
• Communicating with drivers on any deviations from planned loads
• Communicating schedule requests to the Dry Bulk Supervisor
• Checking routing of the completed trip compared to routing instructions
• Ensuring payload is up to maximum GVW and was loaded as per instructions
• Communicating changes to planned orders and updating the system as required
• Monitoring total mail and keeping the system up to date
• Taking customer orders by phone, email, and fax and entering orders into the TMW system and providing confirmation of order to the customer
• Entering "block" orders as required for seasonal business or long-term contracts
• Controlling the distribution of loads; determining how many orders can be filled for particular time period
• Contacting customers for "fill orders" to minimize empty miles
• Providing ETA as require and providing updated information to customers when changing plans

What you bring:

• Prior dispatch experience is preferred
• Forward thinker - must be able to plan and foresee potential issues that may require the plan to be adjusted
• Outstanding internal and external customer service skills
• Takes ownership of work responsibilities
• Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
• This position also requires strong communication skills
• Ability to prioritize and manage multiple responsibilities and work independently
• Previous experience in the transportation industry is beneficial

What's in it for you:

• Very competitive compensation including an immediate company paid benefits package for you and your family
• We offer a wide range of other employee programs and incentives including an RRSP/DPSP matching program, annual bonus opportunities and scholarships opportunities for your children
• Referral reward payments up to $2,000 available per successful hire (certain conditions apply)
• We are a fun team and maintain a family-like atmosphere
• We listen to your ideas and give you an opportunity to make changes
• We have an uncompromising commitment to safety and lead by example every day through actively caring about one another

Please note, as a courtesy, we strongly encourage internal applicants to advise their immediate supervisor of their application for any position within the company.

Remember, Refer and Earn! External applicants should apply online using the 'Join Our Team' and 'Apply Now' buttons on our website, .

External applicants in consideration will adhere to a company-paid criminal record search.

We love diversity! KAG Canada is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.