Job Description

Calgary Location: City Dispatch


The successful candidate will follow a modified work schedule of Working Monday Tuesday Wednesday. Off Thursday Friday- Working every second weekend.ch day.


Shift is 6:30 AM to 4:00 PM

About the position:

Matching drivers, trucks, and trailers to orders based on load requirements and qualifications while optimizing fleet resources and ensuring proper utilization Assigning work based on Hours of Service, Driver Schedules, Equipment Needs, Routing Arranging for equipment to be available for fleet maintenance Ensuring all load special instructions are communicated effectively to affected drivers Taking customer orders by phone, email, and fax and enter orders to the TMW system and provide confirmation of order to the customer Managing product (tank) levels and confirm inventory levels utilizing in house software system, identifying any conflicting information for review Communicating with drivers on any deviations with planned loads Proactively providing delivery status updates and identifying any changing plans with customers timely Knowledge of City geography required

What you bring:

Previous demonstrated experience in forecasting, manpower allocation and scheduling proficiencies, must be able to plan and foresee potential issues, flexible with frequent changes in customer needs Experience with windows-based programs is required; TMW experience is an asset - must be computer literate and savvy High level of communication skills; both verbal and written Superior customer service minded with demonstrated skills Must have strong organizational, and interpersonal as well as the ability to work under pressure and meet deadlines Ability to maintain a sense of humor and composure in challenging situations and not be frustrated when the plans change Comfortable working in a fast-paced environment, requiring initiative and ambition

What's in it for you:

Competitive compensation including immediate company-paid benefit package for you and your family We offer a wide range of other employee programs and incentives including a RRSP/DPSP matching program, annual bonus opportunities and scholarship opportunities for your children We have an uncompromising commitment to safety and lead by example every day through actively caring about one another


We love diversity! KAG Canada is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. We welcome applications from all interested individuals; however only those candidates selected for an interview will be contacted.