Job Description

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
Reports to: Manager, Logistics and Technology Solutions
Purpose of the Role The Logistics Network Analyst (LNA) will support the logistics operation through their thorough understanding and use of the various logistics software applications. They will work with the logistics management team to ensure routes are kept up to date, provide troubleshooting support, as well as development of KPIs and additional analytical and reporting support. They will also play and active role in projects, process improvements and further technology initiatives.
LifeLabs Logistics operates a national network of courier routes that connect both our external and internal clients, transporting specimens, supplies and medical report delivery while joining front-end collection to laboratory destination end-points. To continuously serve each of our clients effectively, we strategically build, maintain, and communicate network updates that embrace quality with both service and cost optimization.
This is a Temporary Full Time role for Maternity cover based at 100 International Blvd, M9W 6J6.
Core Accountabilities

• The LNA will support with the maintenance and design of the logistics courier network and related master routing database.
• The LNA will work closely with the logistics management team to oversee national route updates, support new business requests (NBRs), operational reporting, and troubleshooting both software/hardware related issues (including engaging directly with our vendors).
• Responsible for KPI development and working with logistics managers nationally through the utilization of logistics reporting to resolve operational gaps indicated by the system.
• Utilize and exercise emerging Logistics Software Applications supporting Route Optimization and Transportation/Event Management Systems.
• Facilitate the configuration, assignment, repair, and asset control of related scanner/device hardware for the network.
• Report on service and quality standards.
• Partner with Logistics Managers nationally to develop and execute the Business Recovery Plan (BRP) preparedness of self and team.
• Play an active role in the development and deployment of technology related solutions that improve the logistics operations.
• Makes recommendations on the development and implementation of process improvements aligned to Lean initiatives.
• Provide additional analysis and analytical support for the logistics team.

Qualifications and Skills

• 2 year College Program (or equivalent experience) - Supply Chain, Engineering or Computer Science would be considered an asset
• 3+ years experience in logistics and/or IT
• Intermediate skills with MS Office suite
• Must have experience with Descartes Route Planner software
• Demonstrated aptitude for technology
• Possess excellent communication, attention to detail and time management skills
• Flexible to visit logistics hubs within GTA
• Must have valid drivers licence and access to own vechicle

#LI SW1 #INDEED This is a hybrid role.
Hiring Range: 55,500 - 70,800 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.
Employee Benefits: In this position, you will be eligible to participate LifeLabs group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.
Vacation Entitlement: In this position, you will be entitled to vacation pay, which will be applied to each pay.
Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.
Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.
In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.
At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.
In accordance with LifeLabs Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
Vaccinations are highly encouraged at LifeLabs. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.