Job Description

At Kotn, we are reimagining how our everyday items are made and purchased, beginning with your wardrobe and setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications, such as New York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends who were fed up with compromising quality, design, sustainability, brand experience, and price.

What You'll Be Working On:

Logistics & Distribution Operations (60%)

Coordinate daily shipping, receiving, and distribution activities across assigned departments Ensure accurate and timely processing of orders, shipments, and inventory movement Maintain compliance with customs, transportation, and internal logistics requirements Monitor carriers, delivery schedules, and performance metrics to ensure service-level standards Resolve shipping issues and communicate with vendors, internal teams, and customers as needed Visit retail and warehousing locations to promote process compliance and service level agreements

Documentation, Reporting and Process Compliance (25%)

Prepare, review, and manage shipping and customs documentation to ensure regulatory compliance Maintain accurate records of inventory, shipments, and transportation costs Assist with audits and support continuous improvement initiatives across logistics functions Follow established SOPs while identifying opportunities for documentation and workflow optimization

Cross-Functional Support and Communication (15%)

Liaise with merchandising, inventory control, production, and customer service to ensure alignment across operations Support system updates and departmental projects as needed Collaborate with marketing and product development teams to coordinate logistics for product launches, samples, and promotional events

What You'll Bring:

Extreme Organization

Highly organized with strong attention to detail and critical thinking skills; able to see tasks through to successful completion

Proactivity & Problem Solving

You see what needs to get done and make it happen; anticipating challenges before they arise and stepping in wherever you're needed

Communication

You're clear, timely, and thoughtful in your written and verbal communication, whether with teammates, external vendors, or leadership

Additional Requirements:

English, full professional proficiency 2+ years of proven experience in logistics and supply-chain management, working with international logistics Computer-savvy with a working knowledge of logistics/IMS software (ERP) Solid experience in Microsoft Office Suite High level of analytical and problem-solving skills; ability to prioritize and multitask * Skilled in completing and reviewing customs documentation for compliance