Job Description

Out of Country Resumes are not being Accepted

Overview

We are seeking a dedicated and detail-oriented

Logistics Coordinator

to join our dynamic team. The ideal candidate will play a crucial role in managing the flow of goods and services, ensuring that our supply chain operates smoothly and efficiently. This position requires strong organizational skills, a keen eye for detail, and the ability to analyze data to improve processes within our logistics operations.

In addition to mastering logistics coordination, this role is designed with a

growth path into sales

. You will have the opportunity to learn customer-facing skills, support rate quoting and carrier negotiations, and eventually build relationships with clients.

Duties

-

Coordinate freight from pickup to delivery,

ensuring shipments arrive on time and meet customer expectations and proactive updates to customers.

-

Maintain accurate records

of shipments, carrier assignments, and customer communications.

-

Build and maintain strong relationships with carriers

to secure reliable capacity and to support overflow freight as needed.

-

Negotiate rates and book carriers,

resolving service challenges quickly and cost-effectively.

-

Manage competing priorities

by balancing multiple shipments, deadlines, and urgent requests while maintaining accuracy and efficiency.

-

Strong communication skills

to ensure smooth operations and resolve issues quickly (claims, delays, OS&D, detentions, etc.).

-

Identify opportunities for process improvements

to enhance efficiency and customer satisfaction.

-

Collaborate with the sales team

on customer requests, RFPs, and new business opportunities.

Requirements

- Degree or Certificate in Supply Chain Management, Business, or a related field (preferred).

- Previous experience in customer service and/or logistics (an asset).

- Knowledge of the trucking industry considered a strong advantage.

- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

- Comfortable with technology and quick to learn new systems.

- Strong team player with the ability to collaborate effectively across departments.

- Interest in growing into a sales role (no prior sales experience required -- training/mentorship provided).

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Work Location: In person