Job Description

About Us:

At MyMagicHealer, we make natural healing simple, safe, and accessible. As a fast-growing DTC skincare brand, we fulfill thousands of orders through Shopify, Amazon FBA, and other platforms--all packed with care from our in-house warehouse. We're looking for a proactive and detail-obsessed Logistics Coordinator to keep our shipping, receiving, and inventory functions running like clockwork. Join us if you're motivated to make a difference and grow in your career.

Job Summary:

We're hiring a

Logistics Coordinator

to manage and streamline daily shipping, returns, FBA workflows, and inventory transfers across our Shopify and Amazon channels. This role works closely with the warehouse team, operations, and customer service to ensure seamless fulfillment and shipping experiences for our customers.

Who we are looking for?

Organized:

You love structure, schedules, and clean data.

Proactive:

You don't wait for issues--you spot and fix them first.

Solutions-Oriented:

You're the person people go to when something needs to get done right. Strong follow-through and ownership Clear communication and reliability Comfort with fast-moving eCommerce workflows Practical problem-solving and calm under pressure

Key Responsibilities:

Review daily Shopify orders in ShipStation, assign to packing operators, and resolve address issues Maintain and optimize ShipStation rules, carriers, profiles, and automation settings Generate and upload shipping manifests; follow up on holds and address corrections Manage returns, reshipments, marketing/sample orders; confirm restocking in Katana Create Amazon FBA shipping plans, assign 2D barcodes, coordinate labeling and booking Oversee FBA pallet prep: labeling, wrapping, weight checks, compliance with standards Coordinate inbound and outbound freight with carriers and 3PL partners Build and maintain relationships with FedEx and freight providers Negotiate rates based on volume and monitor carrier SLAs Open and resolve shipping claims for lost/damaged packages with Customer Service support Vet new logistics partners to reduce cost and improve redundancy Verify incoming goods and log stock accurately into Katana (POs or stock adjustments) Coordinate inventory transfers between facilities as per production schedule Maintain and continuously improve SOPs and workflows for fulfillment, shipping, receiving, FBA, and warehouse systems Audit shipping invoices and address billing discrepancies weekly Optimize box sizes and packaging logic to reduce costs and improve speed Maintain warehouse organization, labeling, and disposal of used pallets

Required Qualifications:

3+ years in logistics, fulfillment, or eCommerce operations Hands-on experience with ShipStation, Shopify, Amazon Seller Central, and Katana or similar systems Comfortable managing freight and small parcel carriers Strong Excel/Google Sheets skills for tracking and reporting Detail-oriented and self-motivated with a bias toward action Clear communicator and team collaborator
Job Types: Full-time, Freelance

Pay: $24.00-$30.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Casual dress Dental care On-site parking Paid time off
Schedule:

Monday to Friday On call
Work Location: In person