Job Title: Logistics and 3PL ManagerReports to: Vice President, OperationsDate: May204Position SummaryLocated at our Scarborough facility, the Logistics and 3PL Manager will provide supervision and people management to ensure the movement of goods, services, and control of import/export transactions, and operational accountability for 3PL in several locations worldwide. The ideal candidate will be knowledgeable in Logistics, EDI process for various major retail accounts like Amazon, Costco, inventory processes and 3PL supervision and understand import/export rules and regulations. This position will be the People Leader of a small group of Logistics and EDI coordinators and will report directly to the Vice President of Operations.Major ResponsibilitiesTransportation Coordination: Oversee transportation activities, including route planning, carrier selection, and freight negotiation, to ensure products are delivered on time while minimizing costs and adhering to regulations.EDI and Retail account management: Understand, manage and provide EDI support to logistic team and sales. Interact with sales & IT to set up new account and manage existing accounts.3PL management: Manage day to day responsibilities of 3PL (currently 5) including fulfilment of orders/ tracking performance of 3PL/ reviewing and confirming 3PL invoices for approval/resolving any customer care / sales issue with 3PLPerformance Monitoring: Establish and implement key performance indicators (KPIs) to gauge logistics performance. Utilize data and metrics for identifying improvement areas and implementing necessary corrective measures.Compliance and Regulations: Ensure adherence to relevant customs, transportation, and safety regulations. Stay abreast of industry changes to mitigate risks and ensure compliance.People Management: Recruit, develop, and retain a high-performing team. Conduct annual evaluations and assessments to align with business objectives. Facilitate onboarding, training, and equipping team members to meet expectations. Provide coaching and guidance in various situations. Cultivate a collaborative and results-oriented work environment within the team and across operational stakeholdersContinuous Improvement: Drive initiatives for ongoing process optimization, cost reduction, and enhanced logistics efficiency. Promote innovation and creative problem-solving to address logistics challenges.Risk Management: Identify potential supply chain risks and develop contingency plans for mitigation. Proactively manage issues such as inventory shortages and transportation delays.Management: Develop and oversee logistics budgets, monitor expenses, and identify opportunities for cost savings and avoidance. Implement strategies to optimize spending while maintaining quality and service levels. Manage and prioritize work activities to meet customer demands and special projects as required.Operational Accountability: Ensure all inbound and outbound shipments from 3PL partners in Canada, the US, and Europe meet expectations and customer commitments.Vendor Negotiation: Engage in negotiations with carriers, forwarders, and customs brokers to optimize service agreements and costs.Customer Demand Management: Prioritize and coordinate work activities to meet customer demands and special projects. Ensure that shipments are delivered on time and in accordance with customer requirements.Performs other duties as assigned.Skills and Experience
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