Job Description

Imagine your future with us!
At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.
Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the worlds most complex problems for a safer, healthier world.
About the role
Location: ALS Environmental, Winnipeg
Reports to: Client Services Manager
The Login Clerk 2 is responsible for sample receipt and log-in, client services, data entry, and sample subletting as well as bottle preparation.
Specific Responsibilities

• Accepts samples and accurately processes cash payments in accordance with internal accounting practices for sample processing from private clients, enters all payments into the appropriate file
• Labeling select workorders under supervision
• Accurate Data entry of all Chain of Custody information into internal Laboratory Information Management System (LIMS);
• Provides assistance and feedback to clients regarding basic questions arising in sample receipt area;
• Receive work orders as they arrive in the laboratory & performs sample triage;
• Open and layout samples and paperwork to confirm all required samples have been received;
• Enters client account number, project for billing and contact information in sample login screen;
• Enter analytical codes for samples;
• Familiarity with all ALS location turnaround times (TATs);
• Transport samples into lab;
• Clean, organize and distribute coolers as needed;
• Ensure adherence to all procedures and policies (safety, quality, employment and technical);
• Train other staff;
• Follow safety requirements in Safety Manual & communicate all safety concerns/incidents to Safety Rep;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Good English communication skills required (auditory, verbal, written, and reading);
• Intermediate user of Microsoft Office (Word and Outlook), with basic knowledge of computers;
• Must have good organizational skills and be able to handle a fluctuating work load and prioritize work with great attention to detail;
• Excellent customer services skills, verbal skills including telephone answering;
• Must be capable of working with minimal supervision;
• Must be well organized and able to work independently, as well as part of a team.

Required Qualifications

• Completion of high school diploma or equivalent required;
• Experience in Customer Service including cash handling;
• BSc or Technical Diploma in Environmental Science or Chemistry an asset;

Physical Demands

• Manual dexterity to perform intricate and/or repetitive tasks;
• Wear issued personal protective equipment (PPE) as required;
• Ability to lift up to 30 lbs./14 kg on a regular basis and carry for short distances;
• Ability to sit or stand for a full shift;
• You may be exposed to unpleasant odours;

Working at ALS
Our people are our most valuable asset and drive our success at ALS.
We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, youll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Our benefits include:

• Structured wage increases
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs,
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

Note: benefits vary based on employee status
About ALS
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Everyone matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law. We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.
ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.