Lodge And Campground Attendant Hummingbird Lodge & Campground
Nelson, BC, Canada
Job Description
b'
Please apply directly on Whitewater\'s website - employment page. CLOSING DATE FOR APPLICATIONS: March 19, 2023 Job Title: Lodge & Campground Attendant Location: Hummingbird Lodge & Campground Department: Hummingbird Lodge & Campground Reports to: Hummingbird Lodge & Campground Supervisor Employment Status/Type: Full time, Seasonal (Summer July-September) Compensation: DOE JOB SYNOPSIS: Under the direction and supervision of the Hummingbird Lodge and Campground Supervisor, the lodge and campground attendant will be an ambassador to all visiting guests. The primary role of the Lodge & Campground Attendant is to ensure the safe and effective operation of the suite and campground, exceptional customer service, coordination and delivery of services, and provides knowledgeable information surrounding Whitewater Ski Resort and surrounding backcountry area. The key areas of responsibility include cleaning and housekeeping, ground keeping, landscaping, basic facility maintenance and administrative duties. The Campground Attendant ensures compliance with campground rules, maintenance and cleanliness of campsites, and provides exceptional customer service to all campground users. IMMEDIATE REPORTS: None SUMMARY OF RESPONSIBILITIES:
- Using a sustainable approach in daily operations, planning, and development.
- Ensure knowledge and understanding of (but not limited to) Department Manuals, CDPP, Employee Handbook to ensure continued success in Whitewater\xe2\x80\x99s safety culture.
- Assist in Whitewater\xe2\x80\x99s KPI\xe2\x80\x99s ensuring organizational goals are met.
- Responsible for ensuring safe and effective operation of the campground.
- Providing quality guest services such as assisting campers when needed, explaining rules and regulations, offering information/recommendations on the surrounding area activities/attractions.
- Responsible for guest reservations, answering phone calls, replying to emails.
- Responsible for change over day housekeeping in the rental suite
- Responsible for cleaning washrooms and common areas throughout the lodge and campground
- Responsible for ground maintenance and campsites maintenance
- Assists campers with inquiries, responding to guest feedback and improving service delivery
- Responsible for maintaining and updating documentation related to campground operations
- Conducting compliance checks (drive, using company vehicles, by campsites to make sure campers have paid and are complying with rules and regulations)
- Conducting maintenance checks and reporting building issues to the Lodge Manager
- Provides Janitorial services to the Cafe after hours
- Report all maintenance issues to ensure safety of the lodge in a timely manner.
- Laundry
- Ensuring proper waste management, including collecting and sorting recyclables.
- Other related duties as assigned
- Grade 12 Diploma or GED
- Experience working in a campground or in a guest/customer service position
- Experience doing landscaping maintenance and operating related equipment experience
- Prior experience working in an outdoor environment and in a variety of weather conditions.
- General maintenance knowledge and experience.
- Ability to operate landscape related equipment ie: push lawn mower, weed wacker.
- Current WHMIS
- Basic first aid certification
- Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with Campspot
- Basic point of sales or inventory sales system experience
- Ability to work autonomously with minimal supervision
- Valid BC Driver\xe2\x80\x99s License.
- Proven problem solving and prioritization skills
- Strong interpersonal and communication skills in English, both written and verbal required.
- Able to work independently and resourcefully in a remote location
- Ability to respond quickly and responsibly to emergency situations
- Ability to communicate effectively with staff and guests
- Organization skills and attention to detail.
- Ability to keep organized and detailed records regarding park usage, maintenance requirements, etc
- Able to prioritize with proven time management problem-solving skills.
- Able to work collaboratively and cohesively with co-workers and the manager.
- Reliable and dedicated; available to work any/all shifts daily, including weekend, evenings, and holidays.
- Day shift
- Every Weekend
- Holidays
- Morning shift
- Weekend availability
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2131539
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNelson, BC, Canada
-
EducationNot mentioned