Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Locomotive Field Technician is responsible for proactively supporting shop supervision and hourly employees with mechanical, electrical and onboard technology troubleshooting and repairs, and ensuring the completed work is carried out per the specified maintenance program. The incumbent will be the primary technical subject expert to support accurate troubleshooting, guidance and expertise. The Locomotive Field Technician will work jointly with shop leadership by providing guidance on repairing locomotives and the decision-making process for shop releases based on safety, quality and reliability. This includes reviewing all inbound locomotives planned for shopping events and identifying whether those locomotives should continue operating without coming into a shop. The incumbent will be responsible for driving key metrics, such as, but not limited to, better mean time to failure, repair plans for repeat failure locomotives as well as assisting with diagnosis for locomotive components and onboard technology.

Main Responsibilities

Provide Operational Support for Locomotive Shops

\xc2\xb7 Identify and correct locomotive reliability issues through data analysis and troubleshooting, focusing on issues that hourly technicians are struggling to complete

\xc2\xb7 Establish system maintenance policies and procedures that improve reliability and availability

\xc2\xb7 Provide technical support for the locomotive shop personnel during all shifts as required

\xc2\xb7 Perform quality inspections of the work performed by hourly employees to ensure it meets all CN and regulatory standards

\xc2\xb7 Develop and issue instructions on modification programs to improve performance

\xc2\xb7 Perform investigations of locomotives and train failures as well as delays to determine root causes and recommend solutions to reduce locomotive dwell

\xc2\xb7 Coach employees on how to install, maintain, and troubleshoot mechanical, electrical and onboard technology systems on locomotives

\xc2\xb7 Act as the main mechanical technical resource for the locomotive shops covering mechanical, electrical and onboard technology

\xc2\xb7 Be proficient on Transport Canada and FRA equipment regulations

\xc2\xb7 Interact with various suppliers and original equipment manufacturers (OEM) on product specifications, product changes, technical issues, warranties and modification program

\xc2\xb7 Act as CN Motive Power Liaison on component teardowns

Onboard Technology Support

\xc2\xb7 Provide technical support for all locomotive onboard technology repairs and/or issues

\xc2\xb7 Coach hourly installers during onboard technology pilot/prototype installations

\xc2\xb7 Guide hourly employees on how to install, maintain and troubleshoot onboard technologies including Positive Train Control

\xc2\xb7 Perform lab integration end to end testing (LIFE), field integration testing (FT), field qualification testing (FTQ) in both lab and field environment

\xc2\xb7 Own mean time to failure for scheduled and unscheduled work, and support shop operations to reduce potential misses on root causes for loco failures

Improve Locomotive Fleet Performance

\xc2\xb7 Perform root cause analysis for major delay event

\xc2\xb7 Develop proper work scopes to repair components that cause repeat issues for same or different symptoms, and work with OEM\'s to support the shops

\xc2\xb7 Own mean time to failure for scheduled and unscheduled work, and support shop operations to reduce potential misses on root causes for loco failures

\xc2\xb7 Perform triage process for inbound line up to reduce dwell for both scheduled and unscheduled work by using remote diagnostic tools such as Wi-tronix, EOA and Uptime
\xc2\xb7 Deploy to other shop locations and regions (on call) as directed to help troubleshoot and reduce dwell

\xc2\xb7 Conduct supplier and OEM audits

\xc2\xb7 Perform train ride audits to monitor and improve performance of locomotives

Working Conditions

Must be available to travel to locations needing assistance. This will be one of the critical duties, especially during periods of unacceptable operational fluidity (13% defective), for teardowns, overload assistance, training or coaching. Weekend, afternoon and/or night shifts are all possible.

Requirements

Experience

Railway Operations

\xc2\xb7 Minimum 2 years of railway operations experience, and/or working with heavy rail equipment
\xc2\xb7 Experience with Wabtec I-ETMS

\xc2\xb7 Experience with locomotive electrical systems and/or industrial automation equipment

\xc2\xb7 Experience with networks, radio communication and cellular communications

\xc2\xb7 Experience developing modifications to locomotive electrical, pneumatic, and electrical systems and producing comprehensive instructions

Education/Certification/Designation

\xc2\xb7 High School Diploma or General Educational Development (GED)

\xc2\xb7 Post-secondary education in Computer Science, Electrical Engineering degree, Mechanical or Electronics Technician diploma*

\xc2\xb7 Valid Driver\'s License

\xc2\xb7 Valid passport and ability to legally enter US and Canada

*Any designation for these above would be considered as an asset

General Skills and Competencies

\xc2\xb7 Follows safety procedures, information security instructions and ESC principles to lead by example

\xc2\xb7 Project and time management

\xc2\xb7 Collaboration (ONE TEAM): build and maintains an internal network to support a better overall work experience

\xc2\xb7 Make informed and timely decisions to succeed

\xc2\xb7 Apply analytical thinking to make recommendations that pursue sustainable performance

\xc2\xb7 Must demonstrate logistical thinking, critical thinking and multitasking

Technical Skills/Knowledge

\xc2\xb7 Strong knowledge of computer systems, both mainframe and PC

\xc2\xb7 Extensive knowledge of locomotive trucks and their components as demonstrated by prior employment position/roles/training

\xc2\xb7 Demonstrable knowledge on locomotive air brake and mechanical systems

\xc2\xb7 Strong computer skills and an understanding of SAP, the Microsoft Suite (including Office, Word, Excel and PowerPoint) and UNIX operating systems

\xc2\xb7 Ability to perform analysis on logs from various sub systems such as: I-ETMS, Locotrol, LCS/RCL, CCA/SDIS, FIRE/EM2000, and correlating to event recorder and PTC logs when performing root cause analysis

\xc2\xb7 Provide expertise on locomotive mechanical, electrical and technology systems

\xc2\xb7 Basic understanding on locomotive operating systems, i.e. OEM EMD and GE Control Systems, both 26L, and EAB type airbrake systems, Locotrol, Trip Optimizer, etc.

\xc2\xb7 Basic programming skills using Python, SQL, Java, PHP, C++ and HTML

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway