Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As a Lock Shop Coordinator, you will provide specialized lock and key services to The City of Calgary. You will be responsible for maintaining The Citys Master Key systems, physically change locks, cut keys, and pin lock cores, ensuring security integrity for City sites. Primary duties include:

Create pinned cores and create physical keys that operate the cylinders. Design and maintain complex Master Key Systems. Register and track keys and cores, document key holder information and door/building information. Assign access levels to staff. Co-ordinate service requests from business units with contract locksmiths. Track service requests and invoices. Advise clients using specialized knowledge of institutional locksmithing techniques and practices.

Qualifications

A High School diploma or equivalency (e.g. GED) and at least 3 years of related security experience including 1 year of locksmithing experience. Knowledge of Keystone Master Key software and Master Key Systems is required. Experience keying small format interchangeable core (SFIC) locks will be an asset. An intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook) along with the ability to enter data in an accurate and proficient manner. A valid Class 5 Driver's License (or provincial equivalent) with no more than 6 demerits, and no current suspensions or charges pending. Strong communication skills, excellent organizational and time management skills, and the ability to multi-task and work in a fast-paced environment with minimal supervision.

Working Conditions:

This position works inside the lock shop with occasional visits to client sites.

Pre-employment Requirements

A security clearance will be conducted. Successful applicants must provide proof of qualifications.


Union: CUPE Local 37
Business Unit: Corporate Security

Position Type: 1 Temporary
Location: 2808 Spiller Road SE

Compensation: $35.69 - 39.53 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.

Hours of work: Non-standard 38 hour work week

Audience: Internal/External
Apply By: August 21, 2025

Job ID #: 312441