Location Administrator - Stettler Fertilizer Distribution Terminal
Crop Management Network Inc. (CMN)
Location:
Stettler, AB
Reports to:
Director of Operations
Position Overview
The Location Administrator plays a key role in supporting the daily administrative and coordination needs of the Stettler Fertilizer Distribution Terminal. This position ensures accurate documentation, efficient communication, and strong customer service while supporting terminal operations, inventory administration, and truckload coordination between CMN locations, logistics, and sales teams.
As a front-line point of contact, the Location Administrator helps ensure smooth product flow, accurate records, and consistent service standards across CMN's network.
Key Responsibilities
Terminal Administration & Customer Service
Serve as the first point of contact for incoming calls, drivers, visitors, and CMN locations
Prepare and process load-outs, shipping documents, invoices, and credit memos
Maintain accurate records related to terminal activity, inventory movement, and customer transactions
Assist with walk-up and internal CMN location requests as required
Handle confidential information with professionalism and discretion
Truckload Booking & CMN Location Coordination
Coordinate and
book fertilizer truckloads for CMN retail locations
in collaboration with:
+ Terminal Operations Team
+ CMN Sales Teams
+ Crop Management Logistics (CML) dispatch Schedule load times, confirm product availability, and ensure documentation is prepared in advance
Communicate delays, changes, or conflicts to all affected teams to maintain terminal efficiency
Track booked and completed loads to support accurate inventory and reporting
Support efficient truck turnaround times, particularly during peak spring and fall seasons
Accounts Receivable & Financial Administration
Maintain customer and internal CMN account records
Prepare invoices, credit memos, and load documentation
Post customer payments (cheque, EFT, credit card, FCC, etc.)
Produce and distribute monthly customer statements
Post monthly interest charges as required
Investigate and resolve payment or statement discrepancies
Assist Sales and Terminal Operations with margin verification and invoice accuracy
Utilize AgVend to support customer account management, statements, invoicing visibility, and coordination with CMN Sales Teams
Inventory Administration
Enter inventory receipts when product is delivered to the terminal
Assist with regular inventory counts and reconciliation alongside Operations
Support returned deposit reconciliations (customer and supplier)
Review inventory costing and current value on a monthly basis
Ensure inventory records in Tronia are accurate and up to date
General Office & Administrative Support
Prepare reports, spreadsheets, correspondence, and operational documentation
Order office supplies and maintain administrative systems
Support meetings through agenda preparation, note-taking, and documentation
Maintain organized filing and records management systems
Provide administrative support to the Director of Operations and cross-functional teams as required
Qualifications & Skills
Administrative or business training preferred
High school diploma with several years of administrative experience
Strong understanding of accounting, inventory, and administrative procedures
Proficient with Microsoft Word, Excel, and Outlook
Strong organizational skills with the ability to manage multiple priorities
Clear, professional written and verbal communication skills
Customer-focused with strong attention to detail
Ability to work independently and as part of a cross-functional team
Experience with
AgVend, Tronia, or similar ag retail ERP/CRM systems
considered an asset
Experience in agriculture, logistics, or terminal operations considered an asset
Work Environment
Standard hours: Monday-Friday, 8:00 am - 5:00 pm
Extended hours may be required during peak spring and fall seasons
Office-based role within an active fertilizer distribution terminal
Regular interaction with drivers, terminal staff, CMN locations, and logistics teams
Ability to sit, stand, walk, and lift up to 35 lbs as required
Special Requirements
Valid Class 5 driver's license
Drivers abstract & Criminal Record Check required upon hire
Adherence to CMN Health, Safety & Environmental policies
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