Job Description

Status
Temporary Full-Time
Temporary - Approximate length of assignment, in months
8
Type of Position
a Replacement
Start Date
Immediate
Salary
Per hour
Salary Grade
$47.88 - $52.04
Department
York Region -> Community & Health Services -> Integrated Business Services
Location
Digital Data Technology and CX - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)

EMS Paramedics - 80 Bales Drive East - Sharon, ON L0G 1V0 CA

(E)

WHAT WE OFFER

Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls.

Defined Benefit Pension Program

- With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.

Employer of Choice

- Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.

Benefits and Wellness

- Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.

Inclusive and Diverse Workforce

- We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

This position is responsible for effective operation providing technical and user support for the development, implementation, operation and maintenance of the automated systems and related applications, networks and voice/data communications that support the Department; provides staff instruction and training on the use of this technology and participates in technology projects related to systems.

WHAT YOU'LL BE DOING

Collaborates/works with stakeholders and follows the corporate strategic leadership, planning and direction related to this function. (this statement is to be used for positions with governance functions. Provides system administration support for Department applications and provides technical support for the operation and maintenance of systems in accordance with relevant policies and procedures. Identifies and specifies integration opportunities and documents process changes/business impact of application upgrades and modifications. Coordinates and supports staffing relocation and space moves as it relates to relevant systems support. Identifies and documents issues and consults with key stakeholders to develop options and recommend appropriate solutions; implements selected solutions. Provides input on technology systems changes and business impact of application implementation and integration. Assists with the development of data standards, identifies issues and assists with/implements resolutions. Assists with the development of technical training materials and user documentation and provides technology related training. Performs other duties as assigned, in accordance with Branch and Department objectives.

WHAT WE'RE LOOKING FOR

Successful completion of a Community College Diploma in Computer Sciences or related field or approved equivalent combination of education and experience. Minimum two (2) years' experience with responsibilities for computer systems technical end-user support, database and network administration and computer configuration tasks. Experience in computer systems development processes using relevant databases and programming languages. Demonstrated knowledge of networking concepts, Client-Server application architecture, and relational database. Demonstrated knowledge of relevant PC configurations, components, communication and functions. Demonstrated understanding of the role of technology as an enabler to business practices. Demonstrated knowledge of relevant Standards, Acts and Regulations. Demonstrated ability in the Region's core competencies. Demonstrated problem solving skills to develop creative solutions to complex technology problems. Ability to develop small database systems using relevant technology and systems tools. Ability to make presentations and communicate technical information to diverse groups. Ability to apply business and user requirements definition skills to front line project and system support. Ability to apply project implementation and problem resolving skills specific to front line project and system support. Advanced skills in MS Office Suite including the use of virtual platforms for conducting meetings and/or presentations. Good interpersonal skills and ability to connect with a range of internal and external stakeholders while focusing on fostering collaborative work relationships. Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential. As a condition of employment, candidates will be required to provide a satisfactory Police Vulnerable Sector Check (PVSC) and satisfy the Medical Requirements as set out by the Ontario Ministry of Health (Regulation 257/00 - Ambulance Service Communicable Disease Standards). Ability to work outside regular business hours, as required.

Council Approval Date
Scheduled Weekly Hours
35
Scheduled Shifts
8:30 am to 4:30 pm
Operational Hours
Close Date
November 12, 2025
# of Hires Needed
2
Union
CUPE Local 4900
.
Please apply online by 5:00PM EST of the closing date indicated above.



All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.



York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.