Job Description

Our Company is looking for a full time Local Dispatch position for trucking operations.

Responsibilities:

Driver Scheduling

: Plan and manage daily shift schedules for local drivers, ensuring compliance with Hours of Service (HOS) regulations.

Load Assignment

: Strategically assign local pickups and deliveries to drivers based on geography, equipment type, and appointment windows.

Real-Time Troubleshooting

: Provide active support to drivers on the road, resolving issues related to traffic, mechanical breakdowns, or site access problems.

Highway Integration

: Coordinate with the Highway Dispatch team to time local pickups so that trailers are ready for long-haul departure.

Status Reporting

: Provide accurate, real-time updates to the customer service team regarding delays or successful completions.

TMS Management

: Maintain accurate data entry within the Transportation Management System (TMS).

Documentation

: Ensure all Bill of Lading (BOL) and proof of delivery paperwork is collected and processed correctly.

Requirements:

Industry Experience:

Proven background in trucking dispatch or freight operations, with a deep understanding of logbook regulations, equipment types, and transit timing.

Strategic Prioritization:

Exceptional ability to manage a high-volume workload, identifying and tackling "high-priority" movements while maintaining oversight of the entire fleet.

Technical Proficiency:

Skilled in the Microsoft Office Suite (Excel, Outlook, Word) with fast, accurate data entry skills and the ability to quickly learn new Transportation Management Systems (TMS).

Clear Articulation:

Strong verbal and written communication skills, with the ability to provide concise, professional instructions to drivers and stakeholders.

Driver Relations:

A natural ability to build rapport with drivers, providing the clear direction and motivation needed to ensure freight moves safely and on schedule.

Collaborative Mindset:

A team player who thrives in a shared office environment and can synchronize efforts with the highway dispatch team to meet company goals.

Decisive Judgment:

Sound decision-making skills and the ability to take "ownership" of a situation with minimal supervision.

Grace Under Pressure:

The ability to remain composed and organized in high-intensity situations, such as tight delivery windows or sudden equipment failures.

Analytical Problem Solving:

A proactive approach to logistics; you don't just see a problem, you analyze the root cause and implement a solution before it impacts the customer.
Job Type: Full-time

Pay: $37,832.14-$80,285.72 per year

Work Location: In person