Job Description

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Local Coordinator Position with MLI Homestay

Suitable candidate must reside in North Vancouver, BC

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The role of the Homestay Recruiter involves locating AND RECRUITING, selecting and orienting host families before the students' arrival, matching students with host families, monitoring homestay placements during students' stay, and responding to any incidents for all group and long-term homestay requirements in the region. As local Coordinator, you will be acting as local custodian for the students and will help support students through their experience and share updates with the Toronto office.

In addition, the candidate will work with the Homestay Management team in BC to ensure a consistently high quality of service in delivering homestay experiences.

Major Duties and Responsibilities:

Point of contact for homestay families based in the region (providing advice and support whenever necessary) Completing profiles for each family and screening families to ensure families meet the criteria to host and have completed a recent police background check as required Monitoring homestay placements during students' stay Providing support to host families and students, as problems arise Completing monthly reports and necessary incident reports Being part of the growth and management of the host family database Providing guidance and support to homestay families and students Solving host family concerns Working with the management team to ensure consistency and quality in service Handling of daily inquiries by host families Some invoicing and financial reporting

Work Experience required

Experience in the sales, travel and/or education fields Any experience with youth and/or counselling work is an asset

Skills

Excellent organizational skills Ability to work independently and solve problems Ability to remain calm in crisis situations Strong problem-solving skills Excellent oral and written communication skills Detail oriented Diplomatic and professional Strong team-working skills Proficiency using Microsoft Office applications The position requires a valid driver's license and a reliable vehicle Position will require someone willing to take calls and follow up on student/host issues outside of standard work hours or in emergencies as necessary Must have a functional PC with MS Office and a SMART cell phone.
Job Type: Part-time

Pay: $1,500.00-$2,200.00 per month

Benefits:

Casual dress Work from home
Application question(s):

Do you have experience in Youth Support or Teaching?
Work Location: In person