Job Description

CAREER OPPORTUNITY

Job Title: Loans Officer

Location: Enoch, Alberta

Since 1985, the Alberta Indian Investment Corporation (AIIC) has been a leader in supporting the Entrepreneurial Spirit of First Nation People in Alberta. AIIC is a part of an ecosystem that focusses on business loans and providing services to aspiring entrepreneurs.

A.I.I.C is seeking a full-time

Loans Officer

to provide lending and post-care business services to our loans clients. The position is ideal for an individual seeking work-life balance, is self-motivated, and shares the entrepreneurial vision of the organization. The successful candidate will report to the CEO & Operations Manager and be responsible for providing junior level lending services.

: Loans Officer - Post-Care Services Focus

The Loans Officer is responsible for delivering comprehensive post-care services that support clients beyond the initial loan approval. This role emphasizes client aftercare, ongoing business support, community engagement, entrepreneurial training, mentoring, and diligent loan file management to ensure sustainable client success and loan portfolio health.

Key Responsibilities

Client Aftercare and Business Support

Provide continuous support to clients post-loan approval, ensuring they receive the necessary support to successfully implement and grow their businesses. Maintain regular communication with clients to monitor progress, address challenges, and identify opportunities for additional support or financing. Assist clients in developing business plans, marketing strategies, and operational improvements to enhance their business sustainability and growth. Regular client follow-up and monitoring. Risk mitigation through early intervention. Support for business sustainability and growth including loans activity monitoring.
Community Outreach and Engagement

Actively engage with community organizations, economic development officers, and local stakeholders to promote financial literacy and entrepreneurial opportunities. Organize and participate in community events, workshops, and seminars aimed at fostering entrepreneurship and financial inclusion.
Entrepreneurial Training and Mentoring

Provide training sessions and workshops on business management, financial planning (for business expansion planning), and entrepreneurial skills tailored to client needs. Mentor clients through their business development journey, offering guidance and resources to help them succeed.
Loan File Maintenance and Monitoring

Work with Business Loans Manager and staff to ensure all loan documentation is accurate, complete, and up-to-date, supporting effective portfolio management. Monitor loan performance regularly, identifying early signs of delinquency or financial distress and taking proactive measures. Support the annual review process for clients, ensuring files are comprehensive and current to minimize risk.
Additional Duties

Support the development and implementation of outreach programs aimed at expanding the loan portfolio through community engagement. Assist in promoting a high standard of customer service, professionalism, and adherence to organizational policies and principles. Perform general office duties, including file management and administrative support, as required.
This role requires a proactive approach to client support, community involvement, and portfolio management, ensuring clients receive exceptional post-care services that foster long-term success and community development.

Qualifications & Requirements:

1 - 2 years' experience in related context, e.g. community economic development, business finance, bank or credit union or non-profit organization is preferred.

Experience with budgeting and financial systems/procedures.

University degree or college diploma in business administration, finance, community economic development, planning, or equivalent experience (e.g. banking, lending, community economic development,) is preferred

Experience in Indigenous business and economic development an asset

Knowledge and understanding of Indigenous histories and cultures is an asset;

Lived experience and/or knowledge of Indigenous people is an asset

Knowledge of government loan, grant and contribution programs as they relate to Indigenous business and economic development is an asset.

Demonstrated experience with completion of loan and contribution program applications

Excellent writing and communications skills

Knowledge of community economic development programs and an understanding of social finance

Demonstrated experience with a variety of software, e.g. PowerPoint, Excel, Micro-soft Office, web-based databases;

Strong organizational , verbal, oral and written communication skills;

Customer and results focused;

General knowledge of accounting//marketing/business Management.

Confidentiality: Maintains positive relationship with IFI clients, ensuring transactions and information received on behalf of IFI and /or its employees are kept confidential.

Travel: Up to 75% travel may be involved in the region and service areas of AFI (e.g., training and workshops, outreach activities, etc.)

Must have: Valid Driver's License and insurability.

Job Type: Full-time

Pay: $57,500.00-$67,500.00 per year

Application question(s):

Do you have at least 2+ years of working with Indigenous communities, people and organizations? How many years of lending or banking experience do you have?
Work Location: In person