Job Description

Loan Resolution Associate, Full-Time

CreditMaxx Financing and Leasing

Calling all problem-solving superheroes! We\'re on the lookout for an amazing Loan Resolution Associate to join our dynamic and growing team at CreditMaxx.

If you\'ve got the uncanny ability to connect with people and a talent for negotiation, this is the perfect role for you. Picture yourself as the smooth talker who can turn a potentially tense conversation into a productive and positive experience. You\'re a Master of Communication, always finding the right words to say and knowing exactly when to say them.

But it doesn\'t stop there! We need someone who can think outside the box and come up with ingenious solutions tailored to each customer\'s unique situation. You\'re not just a problem solver, you\'re a creative genius. You thrive on challenges and love the satisfaction of helping people find their way to financial success.

If this sounds like your kind of gig, then we want to hear from you! Join us at CreditMaxx and let\'s make magic happen together.

Why FFUN

• Competitive Pay - salary range is based on level of experience
• Vacation\xe2\x80\x94Enjoy three weeks of your first year to regroup and refresh as needed.
• Training & Development\xe2\x80\x93 How do you want to grow? We\xe2\x80\x99ve got professional development plans out the wazoo and a leadership team that is focused on your personal and professional growth.
• Employee Discount\xe2\x80\x93 Do you love these products as much as we do? Even if you don\xe2\x80\x99t, your shopping list for every birthday or celebration is already checked off.
• Corporate Gym Membership Rates - With our membership rates, you\'ll stay happy and healthy.
• Health, Dental & Insurance\xe2\x80\x93 You\xe2\x80\x99re going to have a smile on your face every day, so we\xe2\x80\x99ll make sure you can keep it pretty.
• Giving Back\xe2\x80\x93 From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.
• Pension Program \xe2\x80\x93 Employer-Employee matched contributions because we care about your future financial security.
• Life Insurance Program- We care about you and your family, today and in the future, offering up to 20x your income in life insurance

What You\xe2\x80\x99ll Be Doing

• Reach out to customers and have a friendly chat about their account challenges, helping them find flexible payment options that work for both parties.
• Dive into the exciting world of customer credit research, income capacity exploration, and asset condition investigation, all while keeping an eye on CreditMaxx risk exposure (sounds like an action-packed adventure!).
• Become a detective as you track down elusive customers through skip tracing, helping to recover what\'s rightfully owed to the company.
• Embark on a journey of knowledge as you fully understand the ins and outs of company policies, procedures, and collection systems (cue the heroic music!).
• Use your sharp eye to spot opportunities for process improvements and policy changes that will boost customer recoveries and bring triumph to the team.
• Join forces with your amazing peers, colleagues, and managers, uniting your powers to overcome obstacles, resolve issues, and conquer those KPIs (teamwork makes the dream work!).

A great attitude will get you 90% there, for the rest, we\xe2\x80\x99re looking for:

• Knows the ins and outs of collections and accounts receivables like a champ!
• We\'d do a happy dance if you have 1+ years of payday loan experience under your belt.
• Can talk, write, and communicate like a smooth-talking unicorn.
• Embraces teamwork with a smile and a can-do attitude. Seriously, this person is like a high-five waiting to happen!
• Eager beaver with a hunger for knowledge and a knack for dotting the i\'s and crossing the t\'s.
• Up for a party from Monday to Saturday (Saturdays take turns because balance is everything!). We promise it\'s a fun 5-day work week!

What it\'s really like to work here.

CreditMaxx is part of FFUN Group, Canada\xe2\x80\x99s fastest-growing motor and recreational group retailer with over 30 locations throughout Saskatchewan, Alberta, and Ontario. We bring FFUN to life and are fueled by amazing people, representing all your favourite brands of automotive and recreational vehicles. At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun at any age.

We are all about having FFUN and making the most out of life while providing our team with amazing opportunities. To learn more about us, visit ffun.com \xe2\x80\x93 yup, FFUN with two \xe2\x80\x9cFs\xe2\x80\x9d

We are defined by our core values:

Driven to Grow

Team Player

FFUN Attitude

Down to Earth

If this sounds like the opportunity you\xe2\x80\x99ve been waiting for, we\xe2\x80\x99d love to meet you! At FFUN Group, we don\'t make our applicants jump through hoops! Our application process is EASY and only takes 2-Clicks! Apply today and see for yourself.

Ffun