Job Description

Mercedes-Benz Ottawa Downtown

Build your career with one of the world's most respected automotive brands.

Mercedes-Benz Ottawa Downtown is looking for a

Licensed Technician (or Apprentice - Level 2 completed)

with a minimum of

2 years of experience

to join our high-performing Service Team. If you take pride in your craftsmanship, enjoy cutting-edge automotive technology, and want to work in a

state-of-the-art facility

, this is your opportunity.

Why Join Mercedes-Benz Ottawa Downtown?

Work with

world-class luxury vehicles and advanced technology

State-of-the-art facility

and professional shop environment

Aggressive bonus plan

rewarding performance

Full benefits

(medical & dental)

RRSP matching

Manufacturer training and ongoing career development A team culture built on

excellence, respect, and growth

Your Role

As a Technician, you play a critical role in delivering the

Mercedes-Benz ownership experience

. You'll be responsible for maintaining, diagnosing, and repairing vehicles to the highest standards -- ensuring

customer safety, satisfaction, and long-term brand loyalty

.

You're detail-driven, professional, and committed to doing the job right the first time.

Key Responsibilities

Perform scheduled maintenance and repairs Diagnose mechanical and electrical concerns efficiently and accurately Identify additional safety or service needs and document findings clearly Provide written and digital, prioritized repair recommendations Communicate repair procedures and findings to Service Advisors Conduct road tests and safety inspections Maintain clean, organized, and professional workspaces Stay compliant with all safety standards, laws, and regulations Participate in continuous improvement and time-management best practices
Communication & Teamwork

Keep Service Advisors informed throughout the repair process Clearly document findings using strong written communication Collaborate with colleagues across all dealership departments Contribute positively to a team-focused, professional environment Commitment to the Brand Complete Mercedes-Benz and dealership training programs Stay current with new vehicle features, technologies, and updates Maintain a professional appearance and uphold dealership standards Be a champion for exceptional customer service at every interaction
Skills & Qualifications

Strong mechanical and diagnostic aptitude Excellent time management and organization Outstanding customer service mindset Strong written and verbal communication skills Ability to work independently and as part of a team Results-oriented, accountable, and adaptable Comfortable operating manual and automatic transmissions Basic computer proficiency Education & Experience College Diploma or Trade School Certificate in Automotive Studies (or equivalent) Minimum

2 years of experience

as an Automotive Technician Mercedes-Benz experience

preferred but not required

Valid driver's license with a clean driving record
Ready to Take the Next Step?

If you're passionate about automotive technology and want to grow your career with a

prestigious global brand

, we want to hear from you.

Apply today

by submitting your resume and a brief cover letter.

Mercedes-Benz Ottawa Downtown

Setting the standard for excellence -- one vehicle at a time.

Job Type: Full-time

Pay: $32.00-$42.00 per hour

Expected hours: 44 per week

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person