Job Description

Requisition ID: 18974

Department: Ottawa Public Library

Service: Facility and Technology Services

Branch: Technology Services

Employment Type: 1 Permanent Full Time Position

Work Hours: 35 hours per week

Affiliation: CUPE 503 Library

Salary Information: $66,704.82 - $78,047.06 annually (2024 rates of pay)

Location: 100 Tallwood Drive

City: Ottawa, ON

Job Category: Ottawa Public Library

Application Close: 11/09/2025

JOB SUMMARY

The Technology Services unit of the Ottawa Public Library (OPL) is responsible for customer-centred technology services and programs that meet emerging and changing community needs and challenges, including digital and virtual library service initiatives including service strategies for targeted areas such as web or mobile device users; development and maintenance of the Library's website; development and maintenance of the integrated library system; and development and maintenance of staff and public desktops.
You: provide primary support and troubleshooting for the infrastructure and various related tools for the Ottawa Public Library's (OPL) online services, and for the administration of the OPL web site; design applications and/or web layouts; provide technical coordination and integration of online systems and services, integrating new technologies as required; and liaises with and maintain a working relationship with external resources.

EDUCATION AND EXPERIENCE

Completion of 3 year community college or university degree in Computer Science or related field
Minimum of 3 years of experience in web application development and integration, including the use of an open source content management system, preferably Drupal, and web development scripting language, preferably PHP development

KNOWLEDGE

Open source content management system, preferably Drupal Information architecture principles for web site design Software programming and coding, including PHP, Perl, SQL, (X)HTML, CSS, JavaScript (jQuery) Browser compatibility and troubleshooting Library ILS systems and structures Web design techniques and database structures Virtualization technology UNIX/Linux and Git Event-driven/object-oriented program design techniques Web server software packages including but not limited to Apache HTTP server, Apache Tomcat, nginx, lighted and Cherokee Working knowledge of applicable occupational health and safety legislation. General knowledge of Ottawa Public Library policies and procedures related to health and safety Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

Strong programming and web publishing skills User needs analysis, systems design and systems testing using industry accepted techniques for debugging, fixing and improving applications throughout their development life-cycle Content management database application design and administration Ability to learn new technologies very quickly and resolve any problems involved in integrating new technologies Excellent oral and written communication skills Well developed organizational skills Strong problem solving skills Ability to produce prototypes of design concepts for use in focus testing and demonstration. Ability to shape conceptual ideas into finished products, specifically to develop wireframes and sketches into polished designs Data-entry, retrieval and keyboarding skills including use of standard office equipment Exercise effective judgement and independent decision making capabilities Attention to detail Flexibility, ability to adjust priorities Ability to work effectively as a team member Strongly committed to quality customer service Ability to work with minimal technical supervision

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing required. Additional vacancies may occur during the competition process.

Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.*
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We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.



The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.



The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.



Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.