Job Description

Position Information

Position Number

S00404

Position Title

Library Technician, Public Services

Division/Portfolio

Teaching & Learning Innovations

Department/Program

Library

Location

Salmon Arm

Other Flexible Work Options

Your Opportunity

Under the limited supervision of the Campus Librarian, and in coordination with the Campus Library Coordinator, the Library Technician, Public Services is responsible for the day-to-day operation of the public area of the Campus Library; assisting library users with library processes; providing exceptional library service; maintaining the collection and local area files; maintaining campus media bookings; completing assigned project work.

Functions and Duties

1. Charges, discharges and renews library materials including circulating laptops and other equipment

2. Maintains and accesses library accounts and records

3. Assists all library users, including students, employees and the general public by telephone, electronically or face-to-face; handles queries in a sensitive and timely manner and refers to the Campus Library Coordinator, Librarian or other resources as appropriate

4. Helps library users to locate materials, search for information using the online catalogue, research databases, and web search engines, properly cite sources, use library equipment including microfilm/fiche readers, photocopiers and printers and with routine productivity software and institutional computer accounts

5. Collects and records payments, fines and fees; provides change as required; assists the Campus Library Coordinator with the regular accounting and depositing of monies from the public service area

6. Issues Okanagan College photo ID to students; processes payment for replacement cards; communicates errors to Facilities and Business Services

7. In the absence of the Campus Library Coordinator is responsible for the overall operation of the library and for library opening and closing procedures; coordination and scheduling of circulation activities; interaction with other campus libraries; updating of library hours information; ordering and maintaining of supplies for public area operations; overseeing of computer, media and other Library equipment; collection of monies; accounting and depositing of monies from the public services area

8. Processes requests for library material, including sending out periodical articles to library users as required

9. Prepares intercampus deliveries and assigns materials to the most time-effective delivery

10. Responsible for coordinating media booking requests; processes internal media requests; distributes materials and notifies instructors; liaises with library staff on other campuses as necessary

11. Communicates library polices to library users

12. Maintains the photocopier and microfiche/film reader-printer, laser printer, circulating laptops and other library equipment; troubleshoots technical issues and refers to IT Services, as required

13. Assists in maintenance of collections including sensitizing and labeling materials; shelving and shelf reading of materials; preparing boxes and file folders; and assisting with collection inventory

14. Responsible for recording statistics for reference and library space use

15. Completes minor emergency repairs; refers other damaged materials to the Campus Librarian for assessment

16. Updates the periodical collection including print and microform, company annual reports and reference publication filing; monitors missing periodical issues and obtaining replacement copies

17. Communicates with Library Technical Services staff on problems related to the collections

18. Maintains local area files; clips and labels local newspaper articles; matches clipping file material with existing subject headings and recommends new subject headings; uses the integrated library system(ILS) cataloguing module to enter new clipping files in the catalogue

19. Promotes library programs and services through production of displays and the creation of guides, handouts and publicity information as assigned

20. Ensures appropriate maintenance of Library public service area facilities, technology and equipment (i.e. laptops, photocopiers, computers) by reporting issues, submitting work requests, and coordinating with the appropriate department

21. When the Campus Library Coordinator is not working, runs automated library system reports to generate library notices to users and responds to requests or questions about these notices; removes flags from the student registration system and issues clearances; maintains records for billings and fines

22. Monitors student employees in the absence of the Campus Library Coordinator

23. Performs other duties as assigned

Education and Experience

Must possess a Library Technician diploma. A minimum of 2 years related post-secondary library experience required.

Skills and Abilities

Knowledge of automated library systems Proficiency with MS Office programs Technical aptitude for learning new systems and software and propensity for life-long learning to ensure technical

currency

Ability to work effectively with limited supervision Ability to provide a high level of customer service, to handle user complaints and suggestions, and to resolve conflict

Preferred Qualifications

Desired Start Date

08/25/2025

Position End Date (if temporary)

Schedule

May through August:Monday to Thursday, 2:00-6:00 Friday, 12:00-4:00
Sept through April:Monday to Friday, 12:00 pm to 4:00 pm

Annual Salary/Hourly Rate

Salary range: $48,994-$55,947 annually. Salary will be prorated based on FTE.

Appointment Type

Support - Regular Part-time

Special Instructions to Applicants

Shortlisted internal candidates must notify the current support staff bargaining chair person and People Services if they want a union observer present during interviews and final selection of candidates.



This position is .57 FTE (i.e., 20 hours per week)

Employee Group

Support


Posting Detail Information

Competition Number

C003128

Number of Vacancies

1

Posting Open Date

06/30/2025

Posting Closing Date

08/05/2025

Open Until Filled

No


Inclusion Statement
Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.