Job Description

Who We Are

The SFU Library\'s Access Services department is the Library\'s point of first contact with library patrons and also maintains and organizes the physical books and equipment for lending to students, faculty, and staff. It is a large team of continuing staff as well as temporary student workers.

About the Role

Provides library loans services at SFU Library\'s Public Service Spaces by: recording loans and returns of Library circulating materials; processing reserve course requests; maintaining on-line patron fine suspension records; and, responding to patron phone and in person counter queries while continuously maintaining patron privacy and confidentiality. Provides library loans services in the Access Services Spaces and Stacks Maintenance by: collecting, filing, discharging, sorting and shelving in-house books and materials; and assisting with the direction and coordination of the work of temporary staff. Additionally, trains and assigns work to staff; assists in the review and revision of procedures; investigates violations of the library security systems; and helps to evacuate the building during emergencies.

Qualifications

High school graduation and general courses or training of moderate duration (one semester equivalent) in database and word processing applications. 1 year of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Ability to exercise mature judgment and initiative.
• Excellent customer service skills.
• Excellent knowledge of Library terminology, methods, and practices.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• An additional 14% pay in lieu of benefits
• After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is March 15, 2025.

Days/hours of work are Wednesday to Friday 7:45am to 5:00pm, Saturday 9:45am to 7:00pm.

Please include your cover letter and resume in one attachment.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

Simon Fraser University