Job Description

At LGS, we strive to provide a workplace that values your professional growth. Our company culture fosters diversity and inclusivity, and we welcome talents from both local and international backgrounds.



As a team member, you will play a crucial role in driving major projects that propel our clients' businesses forward and improve people's lives. You will be at the heart of collaborative large-scale digital transformation projects in both the public and private sectors.



The IBM Client Innovation Centre Quebec (CIC), at LGS, employs professionals who collaborate on projects within technology practices, offering local and remote services. Our employees, regardless of their level of experience, are paired with a coach to support their professional growth. As part of IBM's global network, we have offices in Montreal and Quebec City.

The benefits of joining our team:

Learn every day: access IBM's intellectual capital and trainings on a diverse range of cutting-edge technologies. For your well-being: a group insurance bundle including telemedicine, a retirement savings plan with employer's contribution, access to IBM shares at discounted rates, and a wellness package! To enjoy quality time: annual vacations, additional company days off and special life events leaves! To have fun with your colleagues: an active community and a social committee with regular activities to keep us all connected!

Responsibilities:

Proactively identify and remediate critical workstation vulnerabilities Troubleshoot and directly resolve complex technical issues Ensure software availability and optimal system performance Interpret vulnerability data and generate in-depth analytics Monitor, manage, and secure devices using appropriate tools Perform system imaging and rebuilding as needed

Required Qualifications:

Level 2 troubleshooting expertise Proficient in Java and application upgrades Agent management and reinstall capabilities Data analysis using Excel (pivot tables) and Power BI Familiarity with Lakeside SysTrack and Microsoft Intune Experience in system imaging and workstation rebuilding Strong team leadership and communication skills Bilingual (French and English)

Be yourself at LGS



LGS is committed to considering all qualified applicants without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodiversity, age, veteran status or other characteristics.



If you are not a Canadian permanent resident or citizen, please consult with your talent acquisition consultant as this role may require the use of technologies that are regulated by export sanctions.