Job Description

Position Overview As a key member of the Waterloo team the Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Vision Travel clients. This role will work closely with Leisure Travel team members and report to the Branch Manager. Responsibilities

• Provide leisure travel sales by building a clientele of new and existing business
• Build client base through Virtuoso marketing, local events and personal networking
• Sell Vision Travel strategic supplier products
• Plan itineraries, book tickets, and arrange travel accommodations and services
• Research and provide solutions to client travel-related problems
• Provide excellent customer services to internal and external clients
• Continued education via Virtuoso Travel Academy, internal programs, and travel
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Basic Qualifications

• 2+ years of travel agency experience
• Proficiency in Microsoft Office Software
• Demonstrated professional customer service skills
• Capability of maintaining a favorable company image when interfacing with outside sources
• Proven pursuit of learning and self-development
• Ability to demonstrate personal and organizational integrity
• Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
• Effective oral and written communications skills
• Organizational skills that result in high productivity
• Must be able to lawfully work in Canada

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.
About Direct Travel
Our growing company relies on excellence to deliver on our commitments to our customers. This starts with our employees. Our inclusive culture encourages entrepreneurial spirit empowering employees to build strong, long-lasting relationships with our clients and deliver innovative solutions. Direct Travel is one of the most respected Travel Management Companies in the industry providing our customers with smart consultation, tailored solutions and a true partnership. Our specific focus on the mid-market means our travel experts deliver personalized service to every client.
Additionally, Direct Travel offers full-service performance improvement solutions, including meeting and event management, group incentive travel and individual recognition solutions through its wholly owned subsidiary Creative Group, Inc. An industry leader, Creative Group has been honored with the CMI 25 Award, which recognizes the top 25 most influential meeting and incentive management companies in the US each year since the award\xe2\x80\x99s inception in 2007. The company is headquartered in Schaumburg, Illinois and maintains offices in Detroit, Appleton, San Francisco and Toronto. For more information about Creative Group, please visit www.creativegroupinc.com.
Together we will help our clients Navigate Their Way and Create Truly Moving Experiences. For more information, visit www.dt.com. Follow us on Twitter, YouTube and LinkedIn.