Legal Intake Assistant Remote (canada)

Canada, Canada

Job Description

Martine Law, a leading law firm, has been consistently ranked among the fastest-growing in the nation for three consecutive years. Specializing in criminal defense and family law, we seamlessly blend traditional legal expertise with cutting-edge technology to deliver unparalleled client representation. Our dynamic, tech-savvy culture fosters a supportive environment where our team can excel professionally while enjoying a harmonious work-life balance. Why Choose Us? o Competitive starting salary. o Comprehensive healthcare coverage, including Medical/Dental/Vision and a 401(k) plan with company match. o Generous paid time off policy. o Option for remote or hybrid work setup. o Collaborative team dynamics that encourage personal growth and career development. Position Overview The Intake Assistant will serve as the bridge between the intake team and the dragons. Once a consultation is booked, the Intake Assistant is responsible for ensuring all necessary case information is collected, verified, and organized prior to the evaluation. This role is essential for maintaining efficiency, accuracy, and a professional PNC experience. The Intake Assistant will also serve as a backup for follow-up and confirmation calls when Paloma is unavailable. Work Schedule Part-time position: 4 hours per day on Saturday, Sunday, Monday, Tuesday, and Wednesday. At Martine Law, we firmly believe that a successful legal career can go hand in hand with a fulfilling personal life. By eliminating commutes and office politics, we streamline our operations to focus on delivering top-notch legal services efficiently to clients. If you meet the qualifications and are ready to take on the key responsibilities, hit apply, and let's delve deeper. Looking to expedite your application process? Send your resume and cover letter to michellebush@xmartinelaw.com with the subject line "Amazing Legal Intake Specialist Candidate." Responsibilities: Key Responsibilities o Review all booked consultations daily to identify missing or incomplete information. o Collect and confirm: Case numbers, Court details (jurisdiction, hearing dates, orders, OFPs, etc.), Relevant case documents. o Verify intake notes for clarity and completeness. o Flag and resolve missing details by coordinating with: The PNC, Intake Specialists, The Sales Assistant/s. o Provide backup coverage for follow-up and confirmation calls when Paloma is unavailable. o Serve as a quality-control checkpoint between scheduling and evaluation. Qualifications: Qualifications & Skills o Strong attention to detail and organizational skills. o Excellent communication and follow-up abilities (phone, email, PNC-facing). o Ability to work collaboratively with both sales and intake teams. o Prior experience in intake, legal support, or client services preferred. o Strong multitasking skills with the ability to manage multiple consultations daily. o Bilingual preferred. Success Metrics o % of consultations with complete case information prior to evaluation. o Reduction in rescheduled or delayed consultations due to missing details. o Positive feedback from dragons regarding preparedness. o Improved efficiency of intake specialists (measured by booking conversions). o Consistent PNC communication coverage when providing backup support. About Company: Martine Law is a rapidly growing, fully remote law firm committed to protecting good people during hard times. We specialize in criminal defense and family law, offering personalized, compassionate, and effective legal representation to clients. Our experienced team handles a wide range of cases, from misdemeanors to serious felonies, as well as complex family law issues such as divorce and child custody. We pride ourselves on our core values of Unwavering Commitment to Excellence, Diversity & Respect, Technological and Systematic Innovation, and Passion for Advocacy.

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Job Detail

  • Job Id
    JD2845211
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Canada, Canada
  • Education
    Not mentioned