Job Description

Overview
We are looking for a legal coordinator with litigation and/or administrative law experience to join our Prohibited Action Complaints department at our head office in Richmond.
In this role, you'll be responsible for the management of an assigned caseload, including communicating with workers, employers, and other representatives in the coordination and facilitation of the prohibited action complaint process. If you're a good communicator, a self-starter, and want to be part of a committed group that provides key services supporting our organization's strategic goals of improving the health and safety of workplaces across BC, we want to hear from you.
How you'll make a difference: You'll ensure WorkSafeBC is serving stakeholders across B.C. effectively.
Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines the convenience of some remote work with the dynamism of working in one of our offices, based on the operational needs of the position.
For this position, the successful candidate is required to work in our Richmond office a minimum of 3 days per week.
What you'll do

• Manage an assigned caseload of prohibited action complaints and ensure deadlines and procedural requirements are met.
• Manage legal queries by directing requests to appropriate resources and responding to inquiries that do not require legal advice.
• Monitor case progression and identify potential issues for paralegal, Prohibited Action Complaints lawyers and / or managers.
• Prepare correspondence on the progression of complaints.
• Develop and maintain comprehensive knowledge of Prohibited Action Complaints policies, procedures, guidelines, programs and systems.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?
We're looking for people who can:

• Independently prioritize, plan, and maintain a heavy and diverse workload within time constraints and strict deadlines, with frequent interruptions, while taking into account policies and procedures
• Communicate accurately and effectively, both orally and in writing, using clear and concise language, while maintaining confidentiality
• Exhibit professionalism and diplomacy with individuals of varied backgrounds, respond tactfully to clients in stressful situations, and respond flexibly to changing priorities
• Gather and analyze information, evaluate alternative solutions, and recommend an appropriate course of action

Your background and experience

• A legal administrative assistant certificate combined with a minimum of two years of experience as a legal assistant
• Knowledge of administrative law or litigation, legal procedures and the preparation of legal documents
• Above average Microsoft Word and Excel skills

We'll consider equivalent combinations of education and experience.
Important to know
Before we can finalize any offer of employment, you must:

• Consent to a criminal record check Successfully meet two different criminal record clearances, one of which meets the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults.
• Confirm you're legally entitled to work in Canada

Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover .
Our benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work -- and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out .
Salary: $31.03 / hourly
Want to apply?

• Applications are welcomed to apply immediately; however, applications must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

Skills Required