Legal Collector

Richmond Hill, ON, CA, Canada

Job Description

About Us:



The FDR Group of Companies which includes Agility One Outsourcing

provides corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada's chartered banks, and an extensive commercial base of clients. Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.

We are an inclusive employer with a commitment to building a diverse workforce. All qualified candidates are encouraged to apply

Required Work Hours from Our Office:



Monday: 8:30 am - 5:00 pm Tuesday: 8:30 am - 7:30 pm Wednesday: 8:30 am - 5:00 pm Thursday: 8:30 am - 5:00 pm Friday: 8:30 am - 4:00 pm Plus 1 Mandatory Saturday Shift per month - 8:30 am - 12:00 noon



Conduct inbound and outbound calls, related to negotiating payments, updating customer information, and other customer service inquiries. Negotiate payment terms and methods using critical thinking and probing questions to overcome objections. Maintain compliance by use of proper policy, procedures, and scripts. Accurately record all details of communications and activities within the system. Proactively monitor and investigate accounts to locate pertinent information to aid collection. Identify cases for special handling according to company criteria, including legal actions and asset attachment. Maintain a clean and secure work environment. Ensure collection goals are obtained.

Qualifications



Strong negotiation and customer service skills Detail-oriented, organized, efficient and able to multi-task Proficient computer skills with working knowledge of MS Word, MS Excel, and MS Outlook Superior oral and written communication skills Experience using third-party bank database systems an asset A collection or sales background is an asset Bilingualism is an asset

Benefits



Competitive salary, paid training, and a commission structure Incentives and monthly contests: prizes, trips, rewards, employee appreciation and bonuses Group Benefits (health, life, dental insurance plan - for full time employees) Career advancement and promotional opportunities
Job Types: Full-time, Permanent

Pay: $38,000.00-$50,000.00 per year

Benefits:

Dental care Life insurance On-site parking
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2902174
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Richmond Hill, ON, CA, Canada
  • Education
    Not mentioned