Job Description

Union: OPSEU
Job Number: J0123-0515
Job Title: Legal Aid Worker - Floater
Job Type: Permanent Full Time
City, Province, Country: Windsor, Ontario, Canada
Job Location: Windsor
Job Category: Customer Service / Customer Associates
Open Positions: 1
Posting Date: January 18, 2023
Closing Date: January 25, 2023
Salary: $50,515.92 - $75,404.85/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It\'s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary function

This position is responsible for supporting the District Office by advancing a client\xe2\x80\x99s legal matter. The LAW will work under the direct supervision of a supervisor and will assess complex and high risk cases and will have decision making authority in criminal and family matters. The LAW will review financial and legal information with clients and provide them with procedural information and referrals. The LAW will provide directors, managers, supervisor and staff lawyers with the details of the client\xe2\x80\x99s legal matter.

Home Location: Chatham Courthouse
Other Locations: Windsor Courthouse, Woodstock Courthouse. St. Thomas Courthouse and Stratford Court house

LAO is in the process of developing an organization-wide hybrid workplace model, taking into consideration the range of services and roles performed throughout the organization. During this development phase, the work of this role is hybrid and structured to provide greater remote work, but in-person presence will be required.

Key accountabilities

• Review and determine financial eligibility of complex case files, including big case management.
• Assist in managing mid-level and big case files in co-ordination with other LAO departments; determine financial eligibility for complex matters, as necessary
• Co-ordinate decision making with other LAO departments, such as CLSC, Investigations, CML, etc
• Implement performance measures in order to track certificate savings
• Provide general information, including procedural legal information, by responding to in-person, written and phone inquiries from lawyers, clients and other legal system partners, on the status of applications, appeals and referrals.
• Perform client and certificate file management activities, including providing clients with information related to legal aid and court proceedings, and authorizations on family and criminal law matters
• Support roster management within the district; review and report any issues to the Directors.
• Support Eligibility review office processes, including making entitlement decisions based on LAO\xe2\x80\x99s financial eligibility and policy criteria
• Prepare payment agreements, certificates, forms and correspondence
• Outreach work with stakeholders, including clinics and other community agencies to promote and expand service co-ordination opportunities
• Process legal aid applications
• Provide feedback to the Director on significant trends in certificate management with respect to legal and financial issues
• Perform other duties as required

Required skills & experience

• Advanced writing skills
• Advanced knowledge of PeopleSoft
• Strong interpersonal, communication and interview skills
• Solid understanding of processes, rules and practice directions for all levels of court;
• Knowledge of relevant legislation;
• Detailed functional and theoretical knowledge of legal aid application rules and procedures, including eligibility review process, legal and financial eligibility criteria, and LAO policies and practices.
• Ability to work collaboratively with other departments, districts and offices.
• French is an asset

To apply submit a cover letter & r\xc3\xa9sum\xc3\xa9.

This position is represented by the OPSEU and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from date of hire

Only those candidates selected for an interview will be notified by email.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request. Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or M\xc3\xa9tis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.