Job Description

Devon Properties Ltd.

Leasing Specialist (unlicensed/licensed)

Compensation:

Competitive base salary of

$55,000

, with

incentive opportunities

tied to lease performance. Top performers earn

$85,000+ annually

.

About the Role:

The Leasing Specialist is responsible for performing leasing activities for an assigned portfolio of residential rental properties including executing marketing events, conducting tours, presenting applications, and ensuring the completeness of any related documentation and reports.

The Leasing Specialist will consistently deliver distinctive customer service and exceptional operational performance in order to meet defined deliverables and goals. This position has a complete understanding of Devon's marketing and leasing strategy and performance targets and works in conjunction with the Leasing Manager to realize these objectives.

Responsibilities:

Support leasing activities including showing suites, quoting rental prices, evaluating and monitoring leasing metrics, presenting applications, and completing required documentation and reports. Monitor all advertising, media channels, promotional programs and signage for assigned properties to ensure advertisements are up to date. Reporting any discrepancies to the Leasing Manager. Schedule appointments for property viewings, maintain the prospective tenant database and ensure all leads are documented and responded to in a timely manner. Maintain comprehensive knowledge of the properties including availability of suite types and layouts, common areas, amenities of the building(s) and the surrounding neighborhoods. Inspect vacant suites daily to ensure they are in excellent condition for showing. Proactively qualify residents while matching them with suites that accurately meet their needs. Ensure a strong prospect experience from initial contact, communication, screening, to move-in day. Take applications and ensure all information is complete and accurate. Proactively ensure leasing targets are met by executing leasing strategies to attract desirable tenants. Contact and follow up with prospects and applicants throughout the leasing process. Communicate with applicants to ensure they are kept up-to-date with the status of their application. Adhere to internal applicant screening policies. Provide superior customer service, effectively and fairly handle requests from prospects and involve the Leasing Manager or Property Manager when necessary. Attend weekly leasing meetings and engage as a team on opportunities to improve unit marketability and traction. Ensure compliance with all legislation (i.e. BC Residential Tenancy Act, Fire Code, Occupational Health and Safety Act, and BC Real Estate Services Act).

Education & Experience:

Degree or diploma in related field such as Marketing, Business Administration, Commerce or Communications is preferred, or equivalent combination of education and experience. Holds an active Rental Property Management License or willingness to obtain A minimum of 1-year experience in residential property management, real estate sales or marketing, hospitality, seniors housing, or other relevant industries. An understanding of all applicable laws, legislation and rights concerning resident-landlord relations. Knowledge of the BC Residential Tenancy Act and Real Estate Services Act.

Skills & Abilities:

Proficient in computer applications including MS Office (Excel, Outlook, Word) and Adobe Acrobat, with the ability and willingness to learn new property management systems. Strong analytical and numerical skills with attention to detail. Excellent communication, presentation, and interpersonal skills; able to build cooperative relationships with colleagues, clients, and stakeholders. Highly organized with strong time-management, prioritization, and multitasking abilities. Demonstrated customer service orientation with conflict resolution and collaboration skills. Self-motivated and capable of working independently while contributing effectively to a busy team environment. Displays professionalism, integrity, and initiative in all aspects of work. Energetic and adaptable, thriving in a fast-paced setting.

Requirements of the Leasing Specialist role:

A valid driver's license and access to a vehicle at all times. Ability to work flexible hours.
Job Type: Full-time

Pay: $55,000.00-$85,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking
Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Certified Property Manager (required) Driving License and access to a vehicle (required)
Work Location: In person

Expected start date: 2025-11-03