Job Description

Join easyhome, as a key brand under goeasy, easyhome is Canada's largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Canada's Top Growing Companies. We're also thrilled to be certified as a Great Place to Work and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
Join easyhome, Canada's largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! We pride ourselves on helping our customers achieve their personal and financial goals by making home goods affordable through flexible weekly and monthly payment plans. Be part of a team that empowers people to create comfortable and happy homes while building solid credit foundations.
Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.

• Employee discounts on furniture, electronics, and appliances.

• Access 24/7 healthcare with Virtual Doctor Appointments.

• Personalize your benefits with a customizable package including options for 100% coverage.

• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.

• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.

• For complete picture of total rewards please

A day in a life of a Leasing Specialist:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email

• Demonstrate compassion and empathy for our customers by understanding their situation and needs

• Educate and empower customers to achieve their financial goals through building their credit

• Communicate the terms and conditions of our financial products

• Support retail operations by managing customer accounts, collection activities, the merchandising and maintenance of the store

• Verifying pricing on items daily

• Secure all required information to fulfill customer applications for products and services with strong attention to detail

• Communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections

What we are looking for:

• Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction

• Combination of technical and interpersonal skills

• Comfortable with repetitive tasks + ability to multitask

• Comfortable following up with customers via phone + attention to detail

• Some experience in a customer-facing environment

• Able to pass background checks (criminal, employment)

• Full class driver's license is considered an asset

• Ability to lift 50+ pounds is considered an asset

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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