Job Description

Manitoba Made. Manitoba Owned. Welcome to your new home! Established in 2011, Forthright Properties is a dynamic and rapidly growing professional property management company with a head office located in Navin, MB. With properties located across Manitoba & Winnipeg, we believe everyone should have a clean, attractive, and safe place to call home.
Summary
Is the first point of contact with our prospective tenants and must provide a friendly and personable experience over the phone and through email or text. The incumbent is responsible for supporting the administrative needs of the department such as processing applications and preparing and executing leases. The Leasing Administrator is responsible for accuracy in all areas from managing the calendar to preparing legal lease documents and is a key player to the team's overall success in meeting departmental requirements and targets.
Key Responsibilities

• Reply to incoming inquiries via email, phone and text as well as in person inquiries at the office.
• Book tours, move-ins, tenant appointments and assist in the maintenance/management of the leasing calendar.
• Provide Notice of Entry emails to existing residents for the purposes of showing suites.
• Confirm appointments and provide direction to prospects on showing details.
• Process rental applications and forward to colleague for approval.
• Provide approval/decline responses to applicants.
• Create Lease Documents including tenancy agreements and subsequent forms to be sent to tenants for signature.
• Retrieve all signed lease documents from incoming tenants, execute the leases and prepare files for the Property Management team.
• Follow up with prospects who attended recent showings, open houses and those added to waiting lists.
• Schedule move-in and move-out appointments.
• Closely track, send, follow-up and complete monthly lease renewals
• Create tenant move-in packages and gift bags.
• Complete assigned administrative projects as required.

Qualifications & Experience

• Formal education or equivalent and relevant experience required.
• Minimum 2 years of administrative experience required.
• Must have a valid Class 5 Driver's License and access to a reliable vehicle.
• Must be proficient in Microsoft Office Suite (Excel, Outlook, Word, Teams, etc.).
• Highly organized and able to effectively prioritize tasks and schedule accordingly.
• Strong interpersonal and communication skills are required.
• Detail oriented with high accuracy in working with documents, reports, and data entry.
• Ability to manage conflicting priorities and workloads in a fast-paced work environment.

Skills Required