Job Description

Job Posting Title Learning Quality Specialist

Job Category FIR Service Delivery

Language Requirements Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l\xe2\x80\x99\xc3\xa9ventualit\xc3\xa9 o\xc3\xb9 un candidat bilingue qualifi\xc3\xa9 n\xe2\x80\x99est pas disponible, un candidat unilingue qualifi\xc3\xa9 sera consid\xc3\xa9r\xc3\xa9.

Posting End Date 2023-09-21

Job Grade ATP-8

Pay Range $108,375 - $135,466

Job Summary The Learning Quality Specialist is responsible for the provision of educational and facilitation services to the Technology Training department. They act as a quality control agent to ensure that technology training provided within nationally adheres to NAV CANADA and Transport Canada standards.
They are collaborative, flexible, and passionate about training and adult learning.



What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities:

• Design, develop and deliver instructional technology (pedagogical) courses.
• Facilitate teams of subject-matter experts in the design, development, and delivery of technology training courses.
• Provide academic counselling to students / trainees throughout the technology training programs.
• Coach instructors on effective adult educational practices and on academic counselling techniques.
• Facilitate a positive learning atmosphere in all phases of the technology training program through consistent contact with all stakeholders.
• Evaluate all course training materials in accordance with approved documentation standards.
• Evaluate national training activities including needs analysis, design, delivery and all associated technology training elements and products.
• Research new and effective adult educational practices to ensure that NAV CANADA training programs are at the forefront of best practices in training.

Job Requirements:

Education:

Successful completion of a University Degree in Education or in a related field of study

Experience:

• Experience in facilitating groups.
• Experience in coaching and training delivery
• Experience in the development of training courses utilizing the Systems Approach to Training (SAT), ADDIE, or a comparable training development model.
• Extensive experience in training methodology and processes as it relates to adult education.
• Extensive experience training evaluation processes and techniques to measure learning and to validate training design.
• Experience in research and data analysis.

Knowledge:

• In depth Knowledge of the Systems Approach to Training (SAT) or Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model.
• Knowledge of various adult learning styles and instructional techniques.
• Knowledge of training evaluation processes and techniques to measure learning and to validate training design.
• Knowledge of Microsoft Office suite, including, but not limited to, Word, Excel, PowerPoint, and SharePoint Online.
• Knowledge of project management tools and processes.

Abilities:

• Ability to provide educational consultation services to all personnel with respect to the identification of learning problems and best practices and training problem resolutions.
• Ability to plan, organize and implement training projects from Task Analysis to pilot course.
• Ability to lead initiatives involving needs identification, design and development, evaluation, and validation.
• Ability to facilitate multi-functional initiatives.
• Ability to analyze problems and determine root cause.

Personal Suitability:

• Works well in teams by displaying flexibility and openness when dealing with others.
• Demonstrates effective interpersonal skills through effective communication.
• Takes independent action and initiative to create opportunities or resolve/prevent problem.
• Demonstrates conflict resolution skills.

Working Condition:

This position is based in Ottawa Head Office and eligible for a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA\xe2\x80\x99s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Nav Canada