Job Description

At Vendasta, we believe in helping great local businesses survive and thrive in a world that\'s more competitive than ever-and we\'re growing our team! This is an opportunity to join one of the fastest growing tech companies in Canada and make a direct impact on local economies worldwide. In a world where local businesses all over the globe have had their livelihoods turned upside down, Vendasta continues to help them embrace digital solutions and flourish.

Vendasta is a certified Great Place to Work and Best Workplace\xe2\x84\xa2 for Today\'s Youth and Women. Keep reading if you\'d like to join us on our mission to support small businesses all over the world.

About the Job

We are looking for a Learning Experience Coordinator - Marketing Services. The mission of this role is to develop, maintain and iterate on our Marketing Services training programs in the areas of team member onboarding and continued learning. This role is one that will help us scale our Marketing Services teams, and help them feel more confident in the services that our teams are fulfilling or communicating about. This role will help drive our division\'s strategic pillars forward and push us towards meeting those goals.

The impact you\'ll have

Learning Operations

• Program Management: Own scheduling and logistics for all internal learning programs, including the management of the induction training calendar for Marketing Services learning programs
• Communication: Promote existing learning programs and take part in Vendasta University through clear, concise and structured communication strategies.
• Feedback collection and dissemination: Collect, distribute and analyze program feedback and share results that will guide data-driven decision-making.
• LMS Administration: Design and Administer courses in our Learning Management System (LMS).

Training Design & Delivery

• Facilitation: Act as the primary facilitator and program manager for Marketing Services induction training (Marketing Services employee onboarding program); deliver content in a meaningful and interactive manner.
• Support in the content development and maintenance for Marketing Services induction training, certification program, and one to many partner motions.
• Content Quality Assurance: Maintain the courses developed, ensuring they remain accurate and up to date to drive improved team member performance and utilization.

The value you\'ll bring

• 1-2 years of experience in Learning & Development
• Experience coordinating multiple events in an organizational setting
• Proficient in Google Suite products in a way that support the overall learning experience
• Proficient in Canva
• Proficient in Website Pro / Wordpress
• Knowledge of learning management systems and web-delivery tools
• Familiarity with learning methods and techniques
• Excellent facilitation skills, with the ability to create an inclusive and psychologically safe learning environment
• Excellent communication skills with the ability to communicate effectively at all levels within the organization
• Ability to learn and adapt quickly to changing business conditions and shifting priorities
• Proven time-management skills that demonstrate the ability to manage multiple competing deadlines/project effectively
• Proven ability to work effectively & successfully in a fast-paced, agile environment
• Successful track record of creating trust and maintaining relationships in an organizational setting
• Basic understanding of learning management systems is considered an asset

About Vendasta

So what do we actually do? We create an entire platform full of digital products & solutions that help small to medium sized businesses (SMBs) have a stronger presence online through digital advertising, online listings, reputation management, website creation, social media marketing \xe2\x80\xa6 and much more! Our platform is used exclusively by channel partners, who sell products and services to SMBs, allowing them to leverage us to scale and grow their business. We\'re trusted by 65,000+ channel partners and 6 million SMBs worldwide!

Perks

• Benefits - health, dental, life, and disability insurance, an employee assistance program (EAP)*, and $500 annual Health Spending Account. Premiums for health & dental insurance will be covered by Vendasta!
• Vacation - Minimum 3 weeks paid vacation per year; uncapped sick time policy.
• Employee Options Program - get in on Vendasta\'s growth and success!
• Sweet Eats - On site cafeteria with beverages & snacks all day and free catered lunch every Friday
• Training & Career Development - Education reimbursement program, professional development plans, leadership workshops, mentorship program, and so much more!
• Culture - comprised of our core values: Drive, Innovation, Respect, and Agility
• Social Events - Ideas on Tap, ski trips, virtual talent shows, yoga classes, and more!
• Giving Back - endless opportunities to take part in programs and initiatives that give back to the community we work in, including paid volunteer time.

Vendasta