Job Description

We're searching for a Learning & Development Advisor on our Business Technology Enablement Office. Are you searching for new possibilities?
Westland Insurance Group Ltd. has an exciting opportunity for a Learning & Development Advisor (hybrid) at our Head Office in Surrey, BC.
Expected Compensation: The expected hiring range for this role is $63,200 to $79.000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Discover what's possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As a Learning & Development Advisor, you will be part of the Business Technology Enablement Office, helping our employees build their skills and knowledge. Your main role is to design and deliver training programs, especially those related to insurance and technology.
You will work closely with our teams to create learning materials in different formats, such as videos, guides, instructor-led and eLearning courses. You will also support key projects like improving the learning programs, training on enterprise software, and onboarding new employees and acquisition offices. In addition, you will lead communications and change management efforts for our employees.
Interested in learning more?
Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we'll love you:

• Experience working in the P&C insurance industry as an insurance professional
• Experience designing, developing, and delivering learning content in various formats such as webinars and job aids
• Experience using rapid content creation tools such as Articulate Storyline 360, Vyond, and Camtasia
• Experience administering cloud-based learning management systems is an asset
• Exceptional written and oral communication skills
• Strong public speaking, presentation, and facilitation skills in virtual environments
• Experience assessing change impact, developing transformation strategies, gaining leadership alignment, and executing comprehensive change management plans across diverse teams
• Demonstrated ability to build relationships and work collaboratively with stakeholders
• Advanced proficiency in Microsoft Office applications (CoPilot, Word, PowerPoint, Excel)
• Skilled in using web conferencing tools such as Teams
• Ability to multi-task and manage multiple priorities

Once here, you'll:

• Work with subject matter experts to adapt and localize best in class learning resources for our employees, including continuing education accredited courses, virtual instructor-led training, eLearning modules, and role-specific learning paths
• Facilitate interactive learning sessions virtually and occasionally in person
• Conduct needs assessments to identify training requirements across teams
• Keep marketing and learning materials up to date, including job aids, SharePoint pages, and eLearning courses, based on system or product changes
• Become a subject matter expert on the broker management system
• Test all eLearning courses before publishing to ensure a smooth user experience
• Build and maintain strong relationships with managers, leaders, and external partners
• Help measure training effectiveness, manage feedback, and recommend improvements
• Advise learners and business teams on development options when needed
• Support video content creation and editing Stay informed about changes in the insurance industry, Westland's products, and adult learning best practices

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Want to get to know each other better? Send your resume our way.

Skills Required