Brandt is currently seeking a Parts Leadhand for our Estevan Peterbilt location. This position is responsible for overseeing the day-to-day operation of the parts department, and performs duties associated with the front counter and with maintaining parts inventory.
Duties & Responsibilities
Ensure parts shipping, receiving, and warehousing standards are met
Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
Ensure internal standards, policies, and reporting practices are met
Utilize 5S and Lean principles and practice sin organizing the parts area and related work
As required, address customer parts needs
Investigate problem orders, receiving and inventory issues
Ensure parts return processes are followed
Help coordinate the annual physical parts inventory
Check and sign off on transfers and run stock orders (In the Parts Manager's absence)
Oversee and coordinate shift scheduling
Document/deal with employee performance issues as required, and make recommendations to the Parts Manager regarding performance issues
Help ensure employee training requirements are met, and coach, mentor, and train employees in relevant practices and procedures as required
Create and maintain a safe work environment by ensuring that company and occupational health and safety standards are met
Comply with company human resources, expense and payroll policies, procedures, and practices, as well as general labour standards
Review Kronos timecards in the Parts Manager's absence
Other duties as assigned
#LI-onsite
Required Skills
Proven ability to organize work, set priorities, and achieve work related objectives and goals
Knowledge and skill in the operation of material handling equipment
Must be highly motivated, service-driven, and possess a professional attitude
Strong customer service orientation and sound judgment when dealing with internal and external customers and employees
Experience working with a computer system in a parts operation, and working knowledge of various desktop applications
Strong problem-solving, organizational, analytical, and communication skills are required
Required Experience
3-5 years' progressive work experience in parts operations, preferably in a medium to large-sized operation
Journeyperson certification is considered an asset
2+ years' supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development
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