About Us:
LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things - showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that provide cleanliness and comfort; doors and windows that connect you with the world outside; interiors and exteriors that bring spaces to life; baths to escape in after a long day.
Born in 2011 through a merger of five of Japan's most successful building materials and housing companies, we draw on our Japanese heritage to create world-leading technology and innovate to make high quality products that transform homes. Today, we're a global enterprise with approximately 55,000 employees in more than 150 countries worldwide, having expanded internationally by acquiring some of the most trusted names in our industry, including GROHE and American Standard.
But the LIXIL difference isn't what we do or where we do it, it is how we do it. We combine meaningful design, an entrepreneurial spirit, a dedication to improving accessibility for all, and responsible business growth to make things that matter - to people, to communities, and to the world we live in.
We are proud that our products touch the lives of more than a billion people every day but believe we have the potential to do so much more.
Overview:
We are seeking a highly motivated and experienced Distribution Center Leader to oversee our Brantford, Ontario facility. This role demands a strong leader who possesses exceptional organizational, communication, and problem-solving skills, with a demonstrated ability to drive operational efficiency and maintain a safe and productive work environment.
This position offers an exciting opportunity to lead a dynamic team and play a critical role in the success of our distribution network.
Responsibilities:
Lead our Canadian Distribution Center located in Brantford, Ontario.
Facility overview:275k sq ft
2 shifts (Monday-Friday)
35 employees (including 3PL employees)
Oversight of 3PL Partner: Provide leadership and direction to the 3PL provider, ensuring adherence to contractual obligations, performance metrics, and company standards and policies. Build and maintain a strong collaborative relationship with 3PL management.
Performance Management: Manage key performance indicators (KPIs) such as, but not limited to, inventory accuracy, on-time receiving, on-time shipping, loss/damage, cost per unit, and overall DC cost as a % of sales. Identify areas for improvement and implement corrective actions through both 3PL and internal teams
Customer Satisfaction: Coordinate the activities within the DC to meet customer requirements and specifications. Ensure that customer orders are fulfilled accurately and on time. Partner with customers and sales to create new opportunities and to promptly resolve any issues.
Cost Management: Lead efforts in conjunction with the 3PL to develop the distribution center budget. Own and manage the total cost of operations for the facility. Manage service and maintenance contracts for the facility and equipment. Identify and implement cost-saving measures.
Inventory Control: Ensure that facility inventory records are accurate and that warehouse loss/damage is within targets. Identify the root cause of failures and drive implementation of corrective actions.
Continuous Improvement: Optimize warehouse processes to maximize efficiency, productivity, and accuracy. Champion continuous improvement initiatives and best practices. Actively collaborate with Distribution Center Leaders at other locations to share best practices, identify opportunities for improvement, and ensure consistency across the network
Employee Development and Coaching: Provide regular coaching, mentoring, and development opportunities for direct reports. Conduct performance reviews and identify areas for growth
Communication: Maintain effective communication with internal stakeholders, including sales, customer service, and other departments, as well as external partners, including the 3PL provider and transportation carriers.
Safety and Compliance: Enforce safety regulations and procedures to maintain a safe and compliant work environment. Maintain a zero incident rate philosophy and lead by example. Ensure compliance to all laws and regulations
Key Responsibilities unique to this location: Manage the Canadian 3PL transportation relationship
Qualifications:
Bachelor's degree in Business, Logistics, or related field.
Proven experience managing distribution center operations, preferably within a 3PL environment.
LEAN/CI experience/certification.
APICS or other relevant certifications are a plus.
Experience with consumer packaged goods or other industries with case pick and re-pack.
Strong understanding of warehouse processes and best practices.
Demonstrated drive and passion for achieving operational excellence.
Excellent communication, interpersonal, and leadership skills.
Strong critical thinking and problem-solving skills.
Demonstrated ability to analyze data, identify trends, and develop actionable insights.
Proven ability to collaborate effectively with peers and cross-functional teams.
Strong working knowledge of Warehouse Management Systems.
An understanding of continuous improvement methodologies (e.g., Lean, Six Sigma) and experience implementing process improvements within a distribution or warehouse environment
An understanding of various transportation modes (e.g., truckload, LTL, intermodal, air) and their implications on DC operations.
SAP EWM experience preferred.
Hiring Range:
Not applicable to LIXIL Canada open positions.
EEO Statement:
LIXIL Canada Inc is an equal employer and encourages/promotes a diverse workforce. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, family status, national origin, or disability status. Please contact a member of the HR team if accommodation is required during any point of the recruitment process.
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